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I can´t create a new doc

New Here ,
Sep 16, 2020

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Hello, I have a problem with my program, when I want to create a new document the window is blocked and it doesn´t work, the information doesn´t appear so I must work with the preview settings. I don´t know what to do, I uninstalled the program In Design several times and I also tried with preview versions but it still doesn´t work.

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I can´t create a new doc

New Here ,
Sep 16, 2020

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Hello, I have a problem with my program, when I want to create a new document the window is blocked and it doesn´t work, the information doesn´t appear so I must work with the preview settings. I don´t know what to do, I uninstalled the program In Design several times and I also tried with preview versions but it still doesn´t work.

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Bug

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25

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 16, 2020 0
Adobe Community Professional ,
Sep 16, 2020

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Hello, can you post Sreenshot ? It will be better to find an answer. 

What do you mean by "  I must work with the preview settings "

Are you on a Mac or PC? Tell us more about your ciomputer

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