I can't end the InDesign 7 Trial Days

[Freddy Alvarez]

Hi,

I have a problem with a free trial cancelation. 

I used already the trial days of the CC, the one with access to all the apps.

Then I saw inside the CC app that I could get 7 trial days extra of InDesign and I decided to explore the deal.

When I clicked on it, the trial period got activated at once, showing me that I have 7 days left.

Now (having 6 days still left) I want to cancel the trial of InDesign but I can not make it from my account page. I followed what they say here:

https://helpx.adobe.com/de/manage-account/using/cancel-subscription.html

And it shows me just the CC free trial that I already cancelled. InDesign is not shown anywhere.

Does somebody know how can get to cancel it? Should I write to Adobe directly? 

Thanks in advance.

Best Regards

Freddy

[Barb Binder · Accepted solution]

Yes, I would contact Adobe Customer Care. There is a chat link in the lower right corner of the page you posted to. 

~Barb