I can't end the InDesign 7 Trial Days

New Here ,
May 11, 2021 May 11, 2021

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Hi,

 

I have a problem with a free trial cancelation. 

I used already the trial days of the CC, the one with access to all the apps.

Then I saw inside the CC app that I could get 7 trial days extra of InDesign and I decided to explore the deal.

When I clicked on it, the trial period got activated at once, showing me that I have 7 days left.

Now (having 6 days still left) I want to cancel the trial of InDesign but I can not make it from my account page. I followed what they say here:

 

https://helpx.adobe.com/de/manage-account/using/cancel-subscription.html

 

And it shows me just the CC free trial that I already cancelled. InDesign is not shown anywhere.

 

Does somebody know how can get to cancel it? Should I write to Adobe directly? 

 

Thanks in advance.

 

Best Regards

Freddy

TOPICS
Activation billing and install, Feature request, How to

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Adobe Community Professional , May 11, 2021 May 11, 2021
Yes, I would contact Adobe Customer Care. There is a chat link in the lower right corner of the page you posted to.  ~Barb 

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Adobe Community Professional ,
May 11, 2021 May 11, 2021

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Yes, I would contact Adobe Customer Care. There is a chat link in the lower right corner of the page you posted to. 

~Barb 

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