Yesterday everything was fine. Today I opened indesign (CC 2017) and opened a file to work on and I can't see the file. Indesign says it is open, the panels etc are there but I can't see the file. I went to Creative Cloud and it said I had updates pending, so I updated hoping that might fix it (so I now have CC 2018) but the problem remains. I have restarted my Mac several times. I have tried unplugging my laptop from big monitor but the problem remains. I have tried opening other InDesign files and have the same problem all of them.
Please help as I urgently need to do some work and can't do anything at the moment as I can't see my file.
Thanks in advance!
Before you reverted to more drastic methods, did you try any option in the Window > Arrange menu? It may be as simple as that the window containing your document got moved off-screen.
Thanks, Yes I tried the Window - Arrange menu, but it didn't help
This helped me! Thanks!
Does this only happen with a single file, or do you not get to see any file at all?
Hello, have you try this ? to reset the preferences.
What is the Maj key (on apple keyboard) Thanks
Shift i'm French sorry
thank you so much, that seems to have worked! Why would that have happened in the first place (was before I downloaded the update...)?
Sometimes it's a manipulation to do for everything in order. Updates are sometimes teasing! !
Thank you. This helped me too! 🙂
If I do Arrange - New window for xxxx.indd the file opens in a new window but I can't get the Control panel to view up when I do that!
You are welcome !!
I have the same problem. Just update to design cc 2018 and I can't see my files. I have a mac with high sierra and on the menu "window" I can see the file opened, but it doesn't appear on the screen.
I've tried to hold the keys "Shift+alt+command+control" but it doesn't do anything.
Can you help me?
Finally, my inDesign is already working.
I don't know really which of your advices did it, but it works now. Thanks to all of you!!
There has to be something I can do besides constantly deleting my preferences.