I cannot open a file from ID CC 16.1 in 15.1 (2020)...

New Here ,
Jun 01, 2021 Jun 01, 2021

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I cannot open a file from ID CC 16.1 in 15.1 although I´ve downgraded it to an earlier version that should work. A rough translation of the problem description reads as follows:

"It wasn´t possible to open Service manual_XXX since it has been saved by a newer version of Adobe Indesign (16.1). You have to use that version or a later one to open the file. To be able to later open it in this version you should choose Save as Indesign CS4 or later, or export it to IDML."

I have tried all of the above without success, the message does not go away, I have to turn the program off via the Activity handler (correct word?). It didn´t work to upgrade the program to 15.1 or restart the computer.

The error message (in swedish) can be viewed below:

indesign.PNG

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Bug, Import and export

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Adobe Community Professional ,
Jun 01, 2021 Jun 01, 2021

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You'll need to open it in InDesign 2021 and export to IDML. It also appears you're still on Windows 7. It is long past time to move to Windows 10.

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New Here ,
Jun 01, 2021 Jun 01, 2021

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That´s exactly what we did, but the win7 might be part of the problem, but sadly, changing it is not up to me. 😕
Thanks!

 

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Adobe Community Professional ,
Jun 01, 2021 Jun 01, 2021

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Or you can ask here - https://forum.rudtp.ru/threads/zaprosy-na-ponizhenie-versii-indesign-indd-to-idml-indd-to-inx.44870/ (thread from Russian InDesign forum where users with new version can do fo you idml). 

Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner

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