• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

I've lost my work on Indesign on Mac Book Pro - How can I get it again ?

New Here ,
Nov 22, 2020 Nov 22, 2020

Copy link to clipboard

Copied

Hello, 

 

I'va lost my work on Indeisgn plateform for Macbook Pro, when I try to click on my document, it wrote me "the document doesn't exist anymore - maybe it's using by another pleteform - or you don't have the legal access..."

 

Can somebody help me please ?

 

Thank you a lot,

 

Emma

TOPICS
Bug , How to , Import and export , Scripting

Views

124

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 22, 2020 Nov 22, 2020

Copy link to clipboard

Copied

Where did you save your work? On your hard drive? Your Creative Cloud folder? Anywhere else? If it is on your hard drive, did you try to seach for it using Spotlight? (the magnifying glass icon at the very right top of your screen).

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 30, 2020 Nov 30, 2020

Copy link to clipboard

Copied

LATEST

Hello, 

 

I check it everywhere on my computer, my computer trash and my backup and on my hard drive.

 

I have finally understand that it because of two backups for the same file...

 

I had two files for the same work and when I was working on one of them, and when I save it, this backup was only on one of them.

 

So, when I have opended the other, I was back on the last backup, so nothing more...

 

The best alternative was to start again my work, and this is what I did !

 

Thank you so much everyone for your help !

 

Emma K

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 22, 2020 Nov 22, 2020

Copy link to clipboard

Copied

Did you check the Trash?

 

~Barb 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Nov 22, 2020 Nov 22, 2020

Copy link to clipboard

Copied

… And of course, you regularly backup your computer, right?

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines