• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

ID CC freezes for 20 seconds after packaging

Community Beginner ,
May 24, 2021 May 24, 2021

Copy link to clipboard

Copied

The program was reinstalled, the error remains. If i wait, it reacts again after about 20-30 seconds.

I have removed unneeded japanese and us color profiles from the following folder:

HD > Library > Application Support > Adobe > Color > Profiles > Recommended

 

When the error occurred, they were put back in the folder. But even after reinstalling the program (Creative Cloud) and restarting, id freezes for 20-30 seconds when packing. Any ideas? Greeting, Ulrich

 

TOPICS
Bug , Import and export , Performance

Views

230

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , May 24, 2021 May 24, 2021

Reset your preferences

https://helpx.adobe.com/ca/indesign/kb/indesign-preferences-support-file-locations.html

Delete InDesign preferences with shortcuts

You can delete the replaceable InDesign SaveData and InDesign Defaults files by holding down the following keys while InDesign is launching:

  • Windows: Shift+Ctrl+Alt
  • Mac OS: Shift+Control+Option+Command

 

Or try the Creative Cloud cleaner tool

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Votes

Translate

Translate
Community Expert ,
May 24, 2021 May 24, 2021

Copy link to clipboard

Copied

Reset your preferences

https://helpx.adobe.com/ca/indesign/kb/indesign-preferences-support-file-locations.html

Delete InDesign preferences with shortcuts

You can delete the replaceable InDesign SaveData and InDesign Defaults files by holding down the following keys while InDesign is launching:

  • Windows: Shift+Ctrl+Alt
  • Mac OS: Shift+Control+Option+Command

 

Or try the Creative Cloud cleaner tool

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 24, 2021 May 24, 2021

Copy link to clipboard

Copied

It works. Thanks!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 04, 2021 Jun 04, 2021

Copy link to clipboard

Copied

LATEST

Hi there,

 

We're glad to hear that your issue is resolved now. In addition to the suggestions given earlier, you may also try the troubleshooting steps suggested on this community post(https://community.adobe.com/t5/indesign/resolve-slow-performance-and-unexpected-behavior-of-indesign...) if you have such issues in the future. Hope it helps.

 

Regards,

Ashutosh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines