Images and text pixelating, colors changing at random times

[leeurny]

Hi, my first post on here. I'll try to be as specific, but I'm not really sure what information people need and how to describe what's happening or if theres a specific instance that's causing it.

I'm using ID 2020 on Windows 10. At random times, all the images and text in a document I'm working on appear to become more pixelated and the image colors seem to change. See screenshots please 🙂

 

It will stay like this for a while and then randomly switch back. Closing indesign and reopening will also switch it back. I've tried poking around preferences but nothing seems out of the ordinary, but I don't know what I'm looking for. Changing the screen mode or display performance doesn't fix it.

It's not the end of the world, just a little annoying and makes it hard to assess how the layout is looking and I don't like wasting time saving and closing and reopening. Any idea what's going?

[leeurny]

I feel like there should be an edit button here under "More" but nothing comes up... so, EDIT: just realized that when the event happens, it also makes transparency/blending effects stop working. 

[rob day]

Have you tried trashing your Cache and Preferences folders?

[leeurny]

Thank you, I'll give it a shot and report back if it happens again or after I've gone a while without it happening!

[leeurny]

Apologies for taking a while to come back! I did these twice, and I'm still getting the same issue.