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Images in png export grey

Explorer ,
Oct 13, 2017

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So I've double-checked the links and everything, they're all in-tact, but lately when I try to export to .png the image turns 100% grayed out:

iPad - QuickShare controls.pngiPad - QuickShare controls circled.png

I'm simply trying to add a red circle around a button the user needs to click. Any suggestions?

I restarted my Indesign and this problem seems to have resolved itself, but it's happened before and seems to be a bug.

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Images in png export grey

Explorer ,
Oct 13, 2017

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So I've double-checked the links and everything, they're all in-tact, but lately when I try to export to .png the image turns 100% grayed out:

iPad - QuickShare controls.pngiPad - QuickShare controls circled.png

I'm simply trying to add a red circle around a button the user needs to click. Any suggestions?

I restarted my Indesign and this problem seems to have resolved itself, but it's happened before and seems to be a bug.

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596

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Explorer ,
Oct 13, 2017

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I restarted my Indesign and this problem seems to have resolved itself, but it's happened before and seems to be a bug.

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New Here ,
Mar 11, 2020

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Anyone else experiencing this problem / have any other solutions besides restarting InDesign? I am currently dealing with this horrible gray box when exporting as PNG. Have tried restarting. An aggravating bug if I must say so myself.

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New Here ,
May 05, 2020

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Hi, I too got the same sort of problem...
I have a png placed in InDesign, it displays fine and while exporting it to jpg it exports fine. but while exporting to png ... gray box arrive ... can this be fixed ???

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New Here ,
May 06, 2020

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I too have the same problem then you djsamuel. Since yesterday. 
I had 4 of my colleges test it on their computers result: three people had no problem, one other coworker had the same issue than us. 
Currently updating all soft- and hardware in hopes this will help. 

 

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