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IMPORT FAILED - keeps coming up when trying to place an mP4

New Here ,
Sep 28, 2020

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When trying to embed a MP4 I keep getting "IMPORT FAILED" message.  I have done this many times and i have not seen this before.  Help

 

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IMPORT FAILED - keeps coming up when trying to place an mP4

New Here ,
Sep 28, 2020

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When trying to embed a MP4 I keep getting "IMPORT FAILED" message.  I have done this many times and i have not seen this before.  Help

 

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EPUB

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68

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Sep 28, 2020 0
Adobe Community Professional ,
Sep 28, 2020

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What is your final output format?

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Sep 28, 2020 0
Adobe Community Professional ,
Sep 28, 2020

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Let's do a bit of troubleshooting. If you place a different .mp4 file (maybe one that you've placed previously), are you still getting the error? If not, that points to the .mp4 file itself which could be corrupted. If yes, then we're looking at an issue with InDesign possibly and we can go from there.

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Sep 28, 2020 0
New Here ,
Sep 28, 2020

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Sorry I did not answer your question.  No it is doing it to all the videos not just one.

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