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Impossibilité d'installer Indesign et Photoshop avec MAC OS X SIERRA

New Here ,
Nov 16, 2020 Nov 16, 2020

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Bonjour

J'ai un Mac Sous OS X Sierra (V 10.12.6) et je ne peux pas installer InDesign et Photoshop. Creative Cloud ne me permet plus de télécharger des versions antérieures. Quelle est la solution, sachant que je paye une licence complète Adobe ?

Merci pour votre réponse

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Activation billing and install

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correct answers 1 Correct answer

Community Expert , Nov 16, 2020 Nov 16, 2020

A Creative Cloud subscription only allows access to the latest version of the programs plus one version back. That would mean that at present CC 2021 and CC 2020 are the only readily available versions. However, both of these versions require Mojave (OS X 10.14) or later in order to be installed. You can either upgrade your Mac to at least Mojave or try contacting Adobe Customer Care https://helpx.adobe.com/contact.html to see if there is a way to download a version compatible with your Mac.

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Community Expert ,
Nov 16, 2020 Nov 16, 2020

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Try the following site to find the installer for the version that is supported by your OS

https://prodesigntools.com/

Pay attention to the instructions mentioned on the site and follow them.

-Manan

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Community Expert ,
Nov 16, 2020 Nov 16, 2020

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A Creative Cloud subscription only allows access to the latest version of the programs plus one version back. That would mean that at present CC 2021 and CC 2020 are the only readily available versions. However, both of these versions require Mojave (OS X 10.14) or later in order to be installed. You can either upgrade your Mac to at least Mojave or try contacting Adobe Customer Care https://helpx.adobe.com/contact.html to see if there is a way to download a version compatible with your Mac.

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New Here ,
Mar 19, 2022 Mar 19, 2022

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Avez vous trouver une solution à votre problème ?

 

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