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I have paid for an indesign licence but this is the second time that I am unable to access it and that it keeps redirecting me to the free trial version.
Having found no Support contact I post it here.
Can you help me or give me some support contact information ?
It is quite important as I paid for the licence but are not allowed ti use it at the moment.
Contact Adobe Customer Support here:
Try the steps mentioned in the following linkhttps://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.htmlIf it doesn't work, then you need to contact support.Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.https://helpx.adobe.com/contact.htmlClick on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammershttps://tinyurl.com/y7cfrr7y-Manan