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In-design not opening

New Here ,
Aug 30, 2018

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We are using Adobe Creative cloud 2018 to deploy In-design on users PC, once the installation has been done user are not able to launch the application through start menu but able to open through creative cloud app.

User is on Windows 10 machine, please suggest.

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In-design not opening

New Here ,
Aug 30, 2018

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We are using Adobe Creative cloud 2018 to deploy In-design on users PC, once the installation has been done user are not able to launch the application through start menu but able to open through creative cloud app.

User is on Windows 10 machine, please suggest.

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Guide ,
Aug 30, 2018

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That sounds like you might have a Windows Start menu issue.

Have a look at the Microsoft forums for help.

I found this, which might be of some assistance:

Windows 10 start menu and some of the apps won't launch. - Microsoft Community

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New Here ,
Aug 30, 2018

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But am able to launch the Acrobat Standard perfectly fine

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Guide ,
Aug 30, 2018

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if it's the only application that's not launching from the Start menu, I'd suggest removing and adding the InDesign shortcut from the menu.

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