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InD 2020 won't open .idml - havent seen useful, detailed info for newbie on how to fix

New Here ,
Apr 20, 2020

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Sorry to be asking what seems a repetitive question, but the answers don't give me enough info to fix. I created an .idml document for coworkers to do edits, and I can't even open the document in InD 2020 after I saved it. All the answers I've seen seem to presume that I'm a programmer and expert in debugging 2020.

 

The error message says either I'm missing a plugin or the document is open in another program.

 

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InD 2020 won't open .idml - havent seen useful, detailed info for newbie on how to fix

New Here ,
Apr 20, 2020

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Sorry to be asking what seems a repetitive question, but the answers don't give me enough info to fix. I created an .idml document for coworkers to do edits, and I can't even open the document in InD 2020 after I saved it. All the answers I've seen seem to presume that I'm a programmer and expert in debugging 2020.

 

The error message says either I'm missing a plugin or the document is open in another program.

 

Help

TOPICS
Bug, Performance

Views

37

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Apr 20, 2020 0
Most Valuable Participant ,
Apr 20, 2020

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Sounds like all you did was change the file extension from INDD to IDML. 

 

And why aren't your co-workers on the same version of InDesign? If they were you'd just share the INDD file.

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Apr 20, 2020 0
New Here ,
Apr 20, 2020

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We are on the same version of InDesign.

I saved the dicument using the third option InDesign CS4 or later.

I didn't change any file extension except through save-as.

 

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Apr 20, 2020 0
Most Valuable Participant ,
Apr 20, 2020

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Then why are you sharing IDML?

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Apr 20, 2020 0
New Here ,
Apr 20, 2020

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Even though we're on the same version, we've consistently have problems with others being able to open the same .indd file on previoius documents.

 

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Apr 20, 2020 0
Most Valuable Participant ,
Apr 20, 2020

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Then that's the issue you need to explore. How are you sharing files with them?

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