IND CC window does not close

[uk@kueperundkueper.de]

Hi everyone,
my IND files can be closed correctly but the main window doesn't close with it. It freezes instead. Thus I always have to go all the way to „close immediately" > indesign > end. That means I have to restart the program from zero for editing my next indesign file.

Thanks for any good advice

UK

[Eugene Tyson · Accepted solution]

Try resetting your preferences

Restore all preferences and default settings

1. (Windows) Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
2. (Mac OS) While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.

Or try https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[uk@kueperundkueper.de]

Thanks Eugene. 

[Eugene Tyson]

Did it work? Which one?

[uk@kueperundkueper.de]

1. (Mac OS) While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.

[GeorgeConklin]

Almost exactly 2 years later and this one helkped me also. Thanks to you both for this post.I did the 

1. (Windows) Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files. and it fixed my problem which sounds like the same one uk@kueperundkueper.de had. When I'm done with InDesign I try to close the program and it won't close, and it's happened across several weeks. I have to bring up the Windows Task Manager and click InDesign and then End Task and that closes it. As OP noted I then start from scratch on the next start since no settings were save, which for me is very simply the size of the INDD window application and which of my 2 monitors it was on since I only use it to extract texct & images.

This little trick reset all that and it's the first time in a while that InDesign has opened up the way I sized it before closing and on my second monitor screen. Again, thanks to you both!