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Indesig crush

New Here ,
Mar 11, 2020

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Hi everyone,

I was working on a file (45 pages, 25MB) when suddently Indesign 2019 crashed.

I tryed everything I know, but nothing worked.

I sent the file at your support email corrupt_indesign_docs@adobe.com,

maybe there is a chance to open it.

Thank you all.

Claudia

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Indesig crush

New Here ,
Mar 11, 2020

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Hi everyone,

I was working on a file (45 pages, 25MB) when suddently Indesign 2019 crashed.

I tryed everything I know, but nothing worked.

I sent the file at your support email corrupt_indesign_docs@adobe.com,

maybe there is a chance to open it.

Thank you all.

Claudia

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46

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Mar 11, 2020 1
Adobe Community Professional ,
Mar 11, 2020

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Which version of InDesign and OS?

How long had you been working on this document?

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Mar 11, 2020 0
Community Beginner ,
Mar 16, 2020

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I have the same problem! a Document of 135 pages! I need to finish it to send it to print, but over a week every day the file or even the program crush constantly!!!

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Mar 16, 2020 0
Adobe Community Professional ,
Mar 16, 2020

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Wich version of InDesign and OS?

Have you tried resetting your InDesign preferences?

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Mar 16, 2020 0
Community Beginner ,
Mar 17, 2020

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Hi Derek, Thank for answer!

I am using InDesign 15.0.2 (Creative Cloud) under Windows 10 home single (Version 1903 / OS Version 18362.719)  OS 64 bits, processor x64. Processor Intel(R) Core(TM) i7-7700HQ CPU @2.80GHz

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Mar 17, 2020 0