InDesign 15.1.2 freezing up on macOS Catalina

Explorer ,
Aug 25, 2020

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Version 15.1.2, Mac OS Catalina

The recent update claims to have resolved stability issues which is surprising since Id has been displaying some very erratic behaviour recently – both before and after the upgrade (yesterday) – where it suddenley freezes up. Am I alone in this? 

 

 

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1 Correct Answer

Adobe Community Professional , Aug 25, 2020
Steve Werner Adobe Community Professional , Aug 25, 2020
When testing that version in beta testing, I had no problems. I'd try restoring your preferences to see if it makes a difference:   Set preferences in Adobe InDesign - Adobe Supporthelpx.adobe.com › indesign › using › setting-preferences

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Adobe Community Professional ,
Aug 25, 2020

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When testing that version in beta testing, I had no problems. I'd try restoring your preferences to see if it makes a difference:

 

Set preferences in Adobe InDesign - Adobe Supporthelpx.adobe.com › indesign › using › setting-prefer...

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Explorer ,
Aug 25, 2020

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Reset preferences prior to the update but may as well do it again. Thanks Steve.

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Adobe Employee ,
Aug 26, 2020

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Hi there,

 

Sorry to hear about your experience. Does it happen while working with a specific document or while performing a specific task?

In addition to great suggestion given by Steve, I'd request restarting your machine in safe boot and try working on the app there. Let us know how it performs there.

 

Looking forward to your response.

 

Regards,

Ashutosh

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New Here ,
Aug 27, 2020

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Our team has also had many problems with InDesign freezing the last couple days, both before and after the update, mainly when opening larger documents. We are running Mojave on a mid-2015 MacBook Pro. Many of us are holding on the update since it seems to have made the problems worse.

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Participant ,
Oct 09, 2020

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10/20 -- Have the perfomance issues with InDesign 2020 been fixed at all? I have had to go back to my old iMac running Indesign 2018 on El Capitan, because the new version on my brand new MacBook Pro running Catalina was completely unworkable. I can still run Photohop without issue, but the Minute I start Indesign evenn in idle mode and the computer's fans start screaming. I can't scroll, doing anything at all is like I'm back trying to work on my old Mac SE 30. (Heck that was faster.) Is Adobe still telling us to reset prefs and trash the cache? Ridiculous. Please tell me the latest version 15.1.2 actually works. I guess that's my last ditch hope is to install that one next and try again. Or, just remain using 2018 on my 8 year old Mac—which I probably will do for the time being so I can WORK.

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