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InDesign 15.1.2 freezing up when opening on macOS 10.14.5

New Here ,
Oct 13, 2020

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Hello, 

Every time I try to open InDesign 2020 on my Macbook, 15-in from 2018 (running macOS 10.14.15) , it just keeps freezing. I have tried everything from restarting Macbook or deleting recovery files or uninstalling and re-installing it. But nothing works. 

Please advise. 

Thank you,
Dylan

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Bug, Performance

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InDesign 15.1.2 freezing up when opening on macOS 10.14.5

New Here ,
Oct 13, 2020

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Hello, 

Every time I try to open InDesign 2020 on my Macbook, 15-in from 2018 (running macOS 10.14.15) , it just keeps freezing. I have tried everything from restarting Macbook or deleting recovery files or uninstalling and re-installing it. But nothing works. 

Please advise. 

Thank you,
Dylan

TOPICS
Bug, Performance

Views

31

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 13, 2020 0
Adobe Community Professional ,
Oct 13, 2020

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Oct 13, 2020 0
New Here ,
Oct 13, 2020

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It works! Thank you! I restored my preferences by holding shift+ctrl+option+cmd when I launced InDesign. 

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