InDesign 16.0 / 16.01 fails to launch on MacBook Pro M1

New Here ,
Dec 02, 2020

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Running a new M1 MacBook Pro. Used IND for several days, now it refuses to launch.  Uninstalled, reinstalled, updated to 16.01 and back to 16.0.  Will not open or respond to a preferences wipe (CMD+OP+CTRL+SHT).

 

Help!

Adobe Community Professional
Correct answer by Eugene Tyson | Adobe Community Professional

Try the CC Cleaner tool.

https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

If you're running big sur

https://helpx.adobe.com/ie/indesign/kb/macos-big-sur-compatibility.html

 

Apple Silicon compatibility

We are working to ensure that our apps are natively compatible with Apple Silicon devices, but do not have a release date yet. Apple Silicon devices ship with Rosetta 2, an emulator that enables ARM Macs to run Intel-based apps. InDeisgn will work on Rosetta 2 until they are available natively.

There are no known issues specific to running InDesign under Rosetta 2 emulation mode on Apple devices with M1 processors running BigSur (macOS 11).

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InDesign 16.0 / 16.01 fails to launch on MacBook Pro M1

New Here ,
Dec 02, 2020

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Running a new M1 MacBook Pro. Used IND for several days, now it refuses to launch.  Uninstalled, reinstalled, updated to 16.01 and back to 16.0.  Will not open or respond to a preferences wipe (CMD+OP+CTRL+SHT).

 

Help!

Adobe Community Professional
Correct answer by Eugene Tyson | Adobe Community Professional

Try the CC Cleaner tool.

https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

If you're running big sur

https://helpx.adobe.com/ie/indesign/kb/macos-big-sur-compatibility.html

 

Apple Silicon compatibility

We are working to ensure that our apps are natively compatible with Apple Silicon devices, but do not have a release date yet. Apple Silicon devices ship with Rosetta 2, an emulator that enables ARM Macs to run Intel-based apps. InDeisgn will work on Rosetta 2 until they are available natively.

There are no known issues specific to running InDesign under Rosetta 2 emulation mode on Apple devices with M1 processors running BigSur (macOS 11).

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Bug, Performance

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Dec 02, 2020 0
New Here ,
Dec 12, 2020

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Hi. HELP! Indesign still simply doesn't open and I can't find any information anywhere to determine why.  See above.

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Dec 12, 2020 0
Adobe Community Professional ,
Dec 13, 2020

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Try the CC Cleaner tool.

https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

If you're running big sur

https://helpx.adobe.com/ie/indesign/kb/macos-big-sur-compatibility.html

 

Apple Silicon compatibility

We are working to ensure that our apps are natively compatible with Apple Silicon devices, but do not have a release date yet. Apple Silicon devices ship with Rosetta 2, an emulator that enables ARM Macs to run Intel-based apps. InDeisgn will work on Rosetta 2 until they are available natively.

There are no known issues specific to running InDesign under Rosetta 2 emulation mode on Apple devices with M1 processors running BigSur (macOS 11).

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Dec 13, 2020 0
New Here ,
Dec 13, 2020

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Hey, this is happening to me too -- InDesign crashes and is just unresponsive on my M1... Pretty inconvenient to say the least. What proceeds? 

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Dec 13, 2020 0
Adobe Community Professional ,
Dec 13, 2020

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See my posts above. 

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Dec 13, 2020 0
Adobe Community Professional ,
Jan 05, 2021

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The M1 chip is not supported by InDesign yet, and Rosetta 2 is not working well with InDesign. To get more information, see this thread:

 

M1 Mac. Has anyone used In Design with the new Mac with m1 chip? plus Photo Shop?

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Jan 05, 2021 0
New Here ,
Jan 05, 2021

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I am having that same issue and have tried everything you listed. The main difference is that I am using a PC running Windows 10. I have spent 3 days (intermittently) trying to fix it. Please let us know what your fix ends up being. Thank you!

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Jan 05, 2021 0
Most Valuable Participant ,
Jan 05, 2021

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Whatever your issue, it's not the same. Please start a new discussion including system specs and exact build of Windows 10.

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Jan 05, 2021 0