Indesign 16.0, 16.1 crashing my brand new MacBook Air (Apple M1 chip)

New Here ,
Dec 01, 2020

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Hi,

I have a brand new Macbook Air (I had it for 2 days!) using the Apple M1 chip and Mas OS Big Sur, and since I installed and used Indesign, my computer is crashing and freezing all day long. 

I know the latest version of Adobe Suite is not made for Apple M1 but before downloading it, it says we can use the Intel version.

To which point is this causing the issues? Need to find out if the problem is coming from my new Mac or from the compatibility of Indesign and the new Apple M1 chip.

Help. This new computer is working even worth than the previous one that I bought 8 yrs ago.

Please Adobe team advise, and let me know if this Intel version is really supposed to work correctly with the Apple M1 chip.

Thanks

 

Adobe Community Professional
Correct answer by Steve Werner | Adobe Community Professional

The M1 chip is not supported yet for InDesign. Rosetta 2 (which does a translation for M1) doesn't work well with InDesign.

 

For more information, see this thread:

 

M1 Mac. Has anyone used In Design with the new Mac with m1 chip? plus Photo Shop?

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Indesign 16.0, 16.1 crashing my brand new MacBook Air (Apple M1 chip)

New Here ,
Dec 01, 2020

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Hi,

I have a brand new Macbook Air (I had it for 2 days!) using the Apple M1 chip and Mas OS Big Sur, and since I installed and used Indesign, my computer is crashing and freezing all day long. 

I know the latest version of Adobe Suite is not made for Apple M1 but before downloading it, it says we can use the Intel version.

To which point is this causing the issues? Need to find out if the problem is coming from my new Mac or from the compatibility of Indesign and the new Apple M1 chip.

Help. This new computer is working even worth than the previous one that I bought 8 yrs ago.

Please Adobe team advise, and let me know if this Intel version is really supposed to work correctly with the Apple M1 chip.

Thanks

 

Adobe Community Professional
Correct answer by Steve Werner | Adobe Community Professional

The M1 chip is not supported yet for InDesign. Rosetta 2 (which does a translation for M1) doesn't work well with InDesign.

 

For more information, see this thread:

 

M1 Mac. Has anyone used In Design with the new Mac with m1 chip? plus Photo Shop?

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Dec 01, 2020 2
New Here ,
Dec 07, 2020

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Hi,

I also would like to know when the Adobe CC suite will work with the new M1 MacBook Air and Pro as I am considering purchasing one for my daughter's school starting in end of January 2021. I have been advised by the school to purchase a previous model with the Intel chip, but surely Adobe will be releasing updates that work with the new M1 chip very soon, right? When will that happen?

Thanks.

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Dec 07, 2020 0
New Here ,
Jan 05, 2021

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Hi I'm having the same issue. Very frustrating when working to a deadline and need to restart my computer over ten times a day. 

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Jan 05, 2021 0
Adobe Community Professional ,
Jan 05, 2021

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The M1 chip is not supported yet for InDesign. Rosetta 2 (which does a translation for M1) doesn't work well with InDesign.

 

For more information, see this thread:

 

M1 Mac. Has anyone used In Design with the new Mac with m1 chip? plus Photo Shop?

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Jan 05, 2021 0
Adobe Employee ,
Jan 07, 2021

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Hi all,

 

Sorry to hear about your experience. I agree with Steve. Adobe is actively working to build apps that run natively on Apple computers using the Apple Silicon M1 chip.

Please stay tuned on this help article for more updates about it.

 

You may try troubleshooting suggested on this community post(https://community.adobe.com/t5/indesign/resolve-slow-performance-and-unexpected-behavior-of-indesign...) & see if it helps.

 

Regards,

Ashutosh

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Jan 07, 2021 0
New Here ,
Jan 13, 2021

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Hi,

I'm having the same issue too (and this is a problem when working with strict deadlines!).

If it can help, I have noticed that Indesign does not crash when I start using it, but after a while. Afer that, if I cancel the cache, it works well for a little bit longer.

Is there any idea on when it will be possibile to have this problem solved?

I see in the thread given by Steve that on Indesign there are no "knows issues"... 

Many thanks everyone for any advice.

 

Regards 
Sara

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Jan 13, 2021 0