• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

InDesign 16.1 Keeps quitting unexpectedly

Community Beginner ,
Feb 19, 2021 Feb 19, 2021

Copy link to clipboard

Copied

I'm using InDesign 16.1 on Big Sur 11.2.1. InDesign quits unexpectedly... sometimes I'm typing, sometimes doing nothing and it just quits. It's super frustrating! It has happened eery day this week at least once a day - yesterday 4 times.

 

HELP!!!!!!!!!!

Views

313

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Feb 25, 2021 Feb 25, 2021

Hi there,

 

Sorry about the crashing! I know that's really frustrating. Has this started happening after Big Sur update? Are there any recent changes made to your system? For example, any antivirus, system updates or web extensions installed recently. I would request if you could  try the steps shared on this page (https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034?page=1) and share your observations with us.

 

Regards,

Srishti

Votes

Translate

Translate
Community Expert ,
Feb 19, 2021 Feb 19, 2021

Copy link to clipboard

Copied

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the InDesign forum so that proper help can be offered.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 19, 2021 Feb 19, 2021

Copy link to clipboard

Copied

I'm having the same thing happen!! two times just today so far! I'm losing my sh-t!! They don't seem to help!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 25, 2021 Feb 25, 2021

Copy link to clipboard

Copied

Hi there,

 

Sorry about the crashing! I know that's really frustrating. Has this started happening after Big Sur update? Are there any recent changes made to your system? For example, any antivirus, system updates or web extensions installed recently. I would request if you could  try the steps shared on this page (https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034?pag...) and share your observations with us.

 

Regards,

Srishti

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 26, 2021 Feb 26, 2021

Copy link to clipboard

Copied

Yes it has begun this annoying habit after installing Big Sur. I'll try the steps you sent... thank you in advance!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 19, 2021 May 19, 2021

Copy link to clipboard

Copied

LATEST

Same here. InDesign quits all day long. It started happening after purchasing a new iMac, updating to Big Sur and updating everything.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines