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Indesign 2017 won't open 2015 Indesign Files

New Here ,
Nov 28, 2016

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We have one computer that has updated to Indesign 2017 and it won't open 2015 Indesign files.  The other computers in the office that have 2015 can open the files fine. 

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Indesign 2017 won't open 2015 Indesign Files

New Here ,
Nov 28, 2016

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We have one computer that has updated to Indesign 2017 and it won't open 2015 Indesign files.  The other computers in the office that have 2015 can open the files fine. 

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Nov 28, 2016 0
Adobe Community Professional ,
Nov 28, 2016

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Do you have any plugins installed on your copies of CC2015?

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Nov 28, 2016 0
Most Valuable Participant ,
Nov 28, 2016

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What does “won’t open” mean? Are you receiving error messages? Crashes?

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Nov 28, 2016 1
Adobe Employee ,
Nov 30, 2016

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Hi,

Can you please share the following information:

Is it file specific?

Can you please share a couple of documents at santalwa@adobe.com?

OS version?

Regards

Sanyam Talwar

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Nov 30, 2016 0
New Here ,
Dec 18, 2016

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Screen Shot 2016-12-18 at 7.14.29 AM.png

I have the same question. I just purchased a new computer and bought Creative Cloud, however I didn't know that you couldn't open files from 2105?

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Dec 18, 2016 0
Adobe Employee ,
Dec 19, 2016

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Hi,

Please package the entire document upload to Creative Cloud account (or Dropbox) and send the document link to santalwa@adode.com.

To package the document, Go to File -> Package

Regards

Sanyam Talwar

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Dec 19, 2016 0
New Here ,
Feb 01, 2017

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I have the same type of issue with some of my users in the office.... One user has Adobe CC 2017 (with Indesign) and another user has InDesign 2015 and does not have the Creative Cloud app.  When the user with the 2017 version tries to open 2015 files, links are broken and there are gray boxes with an "X" in them where certain pictures should be.  Also, the file opens as "Untitled" instead of what the file was actually named and saved as.

They need to be able to collaborate using 2 different versions of InDesign.  Please help!

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Feb 01, 2017 0
Adobe Employee ,
Feb 01, 2017

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User from InDesign CC 2015 should package the document including fonts,links etc and share the entire package with InDesign CC 2017 user.

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Feb 01, 2017 0
New Here ,
Feb 02, 2017

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Does this require the InDesign 2015 user to have Creative Cloud?  Because she does not have Creative Cloud, just InDesign 2015.

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Feb 02, 2017 0
Adobe Community Professional ,
Feb 02, 2017

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InDesign [CC] 2015 by definition requires a Creative Cloud subscription.

There is no non-CC "InDesign 2015"

The last version before a CC subscription is InDesign CS6.

Choose About InDesign from the InDesign menu (Mac) or Help menu (Windows).

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Feb 02, 2017 0