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Indesign 2018 CClibrary error

Community Beginner ,
Sep 22, 2020 Sep 22, 2020

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When trying to use elements from a library I get the following error… any ideas?

Captura de pantalla 2020-09-22 a las 9.13.58.png

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Import and export , Sync and storage

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correct answers 1 Correct answer

Adobe Employee , Sep 29, 2020 Sep 29, 2020

Hi,

We have identified a problem and posted a fix in the article here:
https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html
Please, use the Libraries installer provided in Solution 1.

Let us know if that resolved the issue for you.

Thank you,
Mariia


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Community Expert ,
Sep 22, 2020 Sep 22, 2020

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Can you use other elements from other libraries?

 

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Community Beginner ,
Sep 22, 2020 Sep 22, 2020

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Yes, I can use elements from other libraries… this is the strange thing…

Thanks

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LEGEND ,
Sep 25, 2020 Sep 25, 2020

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of the OS? Does it happen with a specific file? Is it saved on a local drive or network?

If it is saved on a network, please copy it on a local drive and try working on it. Let us know how it goes.

Looking forward to your response.

 

Regards,

Ashutosh

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Adobe Employee ,
Sep 29, 2020 Sep 29, 2020

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Hi,

We have identified a problem and posted a fix in the article here:
https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html
Please, use the Libraries installer provided in Solution 1.

Let us know if that resolved the issue for you.

Thank you,
Mariia


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