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InDesign 2019 freezing while opening .idml file created in InDesign 2020

New Here ,
Apr 25, 2020 Apr 25, 2020

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Hi Team, I've a InDesign 2020 Document and its idml but I'm not be able to open the Document when I open the Document InDesign got Not Responding.

Is anybody can do Help. I will be Thankful

 

[Moved from Community Help (which is about the forums) to a better forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

 

{Renamed by MOD}

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correct answers 1 Correct answer

Adobe Employee , Jun 01, 2020 Jun 01, 2020

Hi Ankit,

 

Sorry about this issue. I am hopeful that the issue is resolved by now. Looks like the file was corrupted/ damaged. In case you still need help with this issue, please email your InDesign file to idfile@adobe.com and we will take a look at the document.

If the file is larger than 10 Mb, you can upload to Creative Cloud account (or Dropbox) and send us the document link.

 

Regards,

Srishti

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New Here ,
Apr 25, 2020 Apr 25, 2020

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Is anyone Can Help me,,

 

It's very very urgent

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Community Expert ,
Apr 25, 2020 Apr 25, 2020

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Why don't you install InDesign 2020?

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Adobe Employee ,
Jun 01, 2020 Jun 01, 2020

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Hi Ankit,

 

Sorry about this issue. I am hopeful that the issue is resolved by now. Looks like the file was corrupted/ damaged. In case you still need help with this issue, please email your InDesign file to idfile@adobe.com and we will take a look at the document.

If the file is larger than 10 Mb, you can upload to Creative Cloud account (or Dropbox) and send us the document link.

 

Regards,

Srishti

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