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Hi all,
Need help badly please.
Am on a deadline for my publisher & have lost a week because everytime I open my book file InDesign freezes - the wheel spins & icon in dock says 'Application Not Responding' when right clicking.
It continues to do this.
I spoke with Adobe on the phone & the guy changed font so no longer Helvetica. This helped for 2 mins, then it just kept crashing.
Can someone help please?
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See if resetting your InDesign preferences helps:
1) Close InDesign
2) Double click on Adobe InDesign's icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialog appears, ask you “Delete InDesign Preference Files?” Click Yes.
(If you don't see the question do it again.)
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Hi Derek,
I've tried that over & over & the window isn't appearing.
Any further clues? I cannot get it working.
I've tried all the things on here & nothing is working.
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Two other points, do not include personal details, like your email address, on this public forum.
Always make backup copies of your documents – and do the occasional Save As and incrementally name the file (filename1a.indd, filename1b.indd and so on) to clear out the crud that builds up to stop file corruption.
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Thanks Derek.
Do you know how I can change my username?
It automatically regisered my email as username also.
Cheers