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InDesign 2020 (15.1.1) stuck while "activating font" on macOS Catalina

New Here ,
Jul 09, 2020

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CC reports a font could not be activated due to a conflict, yet the "Activating Font" task is stuck until I quit InDesign. When I try to export a PDF, it is stuck behind these never-ending tasks in the queue, thus preventing me from exporting it. Bug?

(MacOS Catalina 10.15.4, Indesign 15.1.1)

 

 

This keeps going until I quit iDThis keeps going until I quit iD{Renamed by MOD}

 

I am also having this issue woth 15.1.1. Tried the help link steps with no avail. Must be a google font syncing issue. Went back to v15.1 from 15.1.1 and works fine. 

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InDesign 2020 (15.1.1) stuck while "activating font" on macOS Catalina

New Here ,
Jul 09, 2020

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CC reports a font could not be activated due to a conflict, yet the "Activating Font" task is stuck until I quit InDesign. When I try to export a PDF, it is stuck behind these never-ending tasks in the queue, thus preventing me from exporting it. Bug?

(MacOS Catalina 10.15.4, Indesign 15.1.1)

 

 

This keeps going until I quit iDThis keeps going until I quit iD{Renamed by MOD}

 

I am also having this issue woth 15.1.1. Tried the help link steps with no avail. Must be a google font syncing issue. Went back to v15.1 from 15.1.1 and works fine. 

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Jul 09, 2020 0
Adobe Employee ,
Jul 11, 2020

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Hi there,

 

Sorry to hear about this trouble. Looks like there is some issues with Font syncing. Please try steps share on this help article (https://helpx.adobe.com/in/fonts/kb/troubleshoot-font-activation.html) and let us know how it goes.

 

Regards,

Srishti

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Jul 11, 2020 0
New Here ,
Oct 20, 2020

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Thank you this helps! 

 

My issue was the fonts were already somewhere in my computer. I hunted them down, deleted them, dis-activated from Creative cloud, and then reactivated my font family, and Voila! 

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Oct 20, 2020 0
Adobe Employee ,
Jul 20, 2020

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Hi there,

 

I'm hoping that the issue is resolved for you. 

If the above-mentioned solution or suggestion helped, please mark it correct.

If not, do let us know so that we can assist you further.

 

Regards,

Sheena

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Jul 20, 2020 0
New Here ,
Jul 29, 2020

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I am also having this issue woth 15.1.1. Tried the help link steps with no avail. Must be a google font syncing issue. Went back to v15.1 from 15.1.1 and works fine. 

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Jul 29, 2020 0
New Here ,
Sep 29, 2020

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what an absolute fcking joke this is.

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Sep 29, 2020 0
New Here ,
Sep 29, 2020

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I can't even quit out of indesign because these stalled process prevent qutting. this is embarassing. shame on you adobe. 

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Sep 29, 2020 0
Adobe Employee ,
Sep 30, 2020

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Hi Anthony,

 

Sory about this experience. Could you please share a few more details like:

  • OS and version of InDesign
  • Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link. 
  • Where the files are saved (Network Drive/ System HDD/ Shared Folder on System /External HDD)? 
  • What type of fonts are these (Adobe fonts/ system fonts/ Google fonts)?
  • When did this start happening? Are there any recent changes made to your system? For example, any antivirus, system updates or web extensions installed recently. 
  • Have you already tried the steps I shared above?

 

We’re here to help, just need more info.   

 

 

Regards,

Srishti

 

 

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Sep 30, 2020 0