InDesign 2020/221 crash on start-up. Tried everything. (win10)

New Here ,
Oct 30, 2020 Oct 30, 2020

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Hello everyone!
My InDesign just started crashing on start-up. I was working on in the evening, in the morning next thing I know is InDesign won't start. I uninstall it, clear everything in the folders as suggested from adobe troubleshooting. Reinstall it, didn't work. Tried to install the older versions: didn't work. Repaired adobe creative cloud, nothing. Update my graphic driver, again, nothing. Starting it as administrator: didn't work.
I cleared everything on my computer (temp, chache, etc...). Nothing seems to work. I'll leave the crash report here Here.
Does anyone have any clue on how to solve it? Thanks!

Have a great day

I'm working on Windows 10.
CPU: ryzen 7 1700
GPU: Nvidia GeForce1080
Ram: 16gb. Corsair Vengeance LPX ddr4 2400mhz c14
SSD: Samsung 850 EVO

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correct answers 1 Correct Answer

Adobe Community Professional , Nov 03, 2020 Nov 03, 2020

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Adobe Community Professional ,
Nov 03, 2020 Nov 03, 2020

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Troubleshooting guidance

Mike Witherell

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