InDesign 2020 - CC Library permissions error

[addcom04]

Dear all.

I need help with a CC Library in InDesign 2020. This morning the library cann't use my elements from Drag & Drop in a InDesign document.

At the moment I have tried:

1) Close and re-open session in Creative Cloud.

2) Re-install CC Library(I have seen in Adobe forums: two ways simple and complex)

3) Change the Adobe ID.

4) Re-install all Adobe Products using the good way for it from 'Creative Cloud Desktop'. After uninstall it I have run the Adobe Cleanner Tool, empty trash and reboot the system.

5) I have tried to create a new user and it show the same error.

My OS is MacOS Big Sur.

I need help because for my company and organization is necessary to use the Adobe CC Library between my workmates. This error is show in local and share libraries.

Please Could you help me?

Thanks!

[Mariia Novikova · Accepted solution]

Could you please try the steps here:
https://helpx.adobe.com/creative-cloud/kb/fix-broken-links-creative-cloud-libraries.html

Thank you,
Mariia

[addcom04]

Hi Mariia!

Thank you very much, it works!

Exactly your url doesn't work for my case but I can get the file from another computer/installation and I have copied to the path and works 😉

[Mariia Novikova]

Sorry for the inconvenience and glad it worked! 🙂 

Thank you!
Mariia