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InDesign 2020 crashes on Macbook pro 16

New Here ,
Aug 28, 2020 Aug 28, 2020

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InDesign keeps crashing randomly and frequesntly but, more often than not, it will be when I try to execute one of the following:
• Create a new document
• Paste text without formatting
• Paste in place


Is anyone else having these issues? I have a MacBook Pro 16" which was brand new in January and am on InDesign CC 15.1.2

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correct answers 1 Correct answer

Community Expert , Aug 28, 2020 Aug 28, 2020

Please tell us what operating system (exactly) you're running. 

 

I'd suggest trying to restore your preferences:

 

Set preferences in Adobe InDesign - Adobe Supporthelpx.adobe.com › indesign › using › setting-preferences

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Community Expert ,
Aug 28, 2020 Aug 28, 2020

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Please tell us what operating system (exactly) you're running. 

 

I'd suggest trying to restore your preferences:

 

Set preferences in Adobe InDesign - Adobe Supporthelpx.adobe.com › indesign › using › setting-prefer...

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LEGEND ,
Aug 28, 2020 Aug 28, 2020

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Hi there,

 

Sorry to hear about your experience. In addition to what Steve has suggested, I'd request disabling the Automatic Graphics Switching from System Preferences (Click Apple menu > System Preferences and click Energy Saver).
Let us know how it goes.

 

Regards,

Ashutosh

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