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InDesign 2020 crashing if I click on the text frame on the Table of Contents

New Here ,
Sep 21, 2020

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I am using Indesign 15.1.2. I am design a book of close to 300 pages. All of a sudden if I click on the text frame on the table of contents page it crashes. When I restart and can edit text on the page opposite the ToC. Need some help fixing this issue.

 

 

{Renamed by MOD}

Hi there,

 

Sorry to hear about this trouble. This has been reported by a few other users on macOS Mojave and we're currently investigating it. I would like to know if the steps suggested by Derek help resolving the issue? If not, could you please provide more details like:

  • Crash Report by following the steps shared here.
  • OS and version of InDesign
  • Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link. 
  • Where the files are saved (Network Drive/ System HDD/ Shared Folder on System /External HDD)? 

 

Regards,

Srishti

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InDesign 2020 crashing if I click on the text frame on the Table of Contents

New Here ,
Sep 21, 2020

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I am using Indesign 15.1.2. I am design a book of close to 300 pages. All of a sudden if I click on the text frame on the table of contents page it crashes. When I restart and can edit text on the page opposite the ToC. Need some help fixing this issue.

 

 

{Renamed by MOD}

Hi there,

 

Sorry to hear about this trouble. This has been reported by a few other users on macOS Mojave and we're currently investigating it. I would like to know if the steps suggested by Derek help resolving the issue? If not, could you please provide more details like:

  • Crash Report by following the steps shared here.
  • OS and version of InDesign
  • Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link. 
  • Where the files are saved (Network Drive/ System HDD/ Shared Folder on System /External HDD)? 

 

Regards,

Srishti

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Sep 21, 2020 0
Adobe Community Professional ,
Sep 21, 2020

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It might be a font or image corruption, if so, you might establish the issue by dividing the document in two and testing whether one half still crashes, if so, keep dividing and tesing to isolate the issue.

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Sep 21, 2020 0
Adobe Employee ,
Sep 26, 2020

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Hi there,

 

Sorry to hear about this trouble. This has been reported by a few other users on macOS Mojave and we're currently investigating it. I would like to know if the steps suggested by Derek help resolving the issue? If not, could you please provide more details like:

  • Crash Report by following the steps shared here.
  • OS and version of InDesign
  • Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link. 
  • Where the files are saved (Network Drive/ System HDD/ Shared Folder on System /External HDD)? 

 

Regards,

Srishti

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Sep 26, 2020 0