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InDesign 2020 keeps crashing unexpectedly

New Here ,
Jun 24, 2020

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It has been doing this since I installed the new version yesterday. Curious to find out why this happens.

Hi there,

 

Sorry to hear about your experience. Would you mind sharing exact version of OS & InDesign? Does it crash while working on a specific file or performing a specific action?

Please try resetting preferences of InDesign and see if it helps.

**Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

Looking forward to your response.

 

Regards,

Ashutosh

 

 

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InDesign 2020 keeps crashing unexpectedly

New Here ,
Jun 24, 2020

Copy link to clipboard

Copied

It has been doing this since I installed the new version yesterday. Curious to find out why this happens.

Hi there,

 

Sorry to hear about your experience. Would you mind sharing exact version of OS & InDesign? Does it crash while working on a specific file or performing a specific action?

Please try resetting preferences of InDesign and see if it helps.

**Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

Looking forward to your response.

 

Regards,

Ashutosh

 

 

Topics

Performance

Views

44

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jun 25, 2020

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing exact version of OS & InDesign? Does it crash while working on a specific file or performing a specific action?

Please try resetting preferences of InDesign and see if it helps.

**Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

Looking forward to your response.

 

Regards,

Ashutosh

 

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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