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InDesign 2020 save dates wrong on macOS Catalina

New Here ,
Aug 21, 2020

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The saved dates displaying on all my InDesign files are showing wrong in the folder displays.  I'm getting save dates of Mar 19, 2019 instead of today's date.  This is happening to all my InDesign files, both on my desktop & external server.  Is there a setting I am missing?  Doesn't InDesign sync with my laptop's clock?  Illustrator & Photoshop files display the correct save date.

 

 

Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of the OS & InDesign?

Please try resetting the InDesign preferences and let us know if it helps. Please follow instructions below to do that:

  • Close all adobe applications 
  • Go to Locations:  
  • ~/Library/Caches 
  • ~/Library/Preferences 
  • Rename Adobe InDesign and com.adobe.indesign to Adobe InDesign.old and com.adobe.indesign.old 
  • Launch InDesign from the CC 

 

**Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. This way all your old settings will be saved in .old folders and InDesign will recreate new folders with default settings.

 

You may also try creating a new user account on your machine and try working on app there. See how app is working in that account.

Let us know if it helps. Looking forward to your response.

 

Regards,

Ashutosh

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Sync and storage

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InDesign 2020 save dates wrong on macOS Catalina

New Here ,
Aug 21, 2020

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The saved dates displaying on all my InDesign files are showing wrong in the folder displays.  I'm getting save dates of Mar 19, 2019 instead of today's date.  This is happening to all my InDesign files, both on my desktop & external server.  Is there a setting I am missing?  Doesn't InDesign sync with my laptop's clock?  Illustrator & Photoshop files display the correct save date.

 

 

Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of the OS & InDesign?

Please try resetting the InDesign preferences and let us know if it helps. Please follow instructions below to do that:

  • Close all adobe applications 
  • Go to Locations:  
  • ~/Library/Caches 
  • ~/Library/Preferences 
  • Rename Adobe InDesign and com.adobe.indesign to Adobe InDesign.old and com.adobe.indesign.old 
  • Launch InDesign from the CC 

 

**Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. This way all your old settings will be saved in .old folders and InDesign will recreate new folders with default settings.

 

You may also try creating a new user account on your machine and try working on app there. See how app is working in that account.

Let us know if it helps. Looking forward to your response.

 

Regards,

Ashutosh

TOPICS
Sync and storage

Views

42

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 21, 2020 0
Adobe Community Professional ,
Aug 21, 2020

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I'd suggest restoring your InDesign preferences to see if that might help.

 

Set preferences in Adobe InDesign - Adobe Supporthelpx.adobe.com › indesign › using › setting-prefer...

 

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Aug 21, 2020 0
Adobe Employee ,
Aug 21, 2020

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of the OS & InDesign?

Please try resetting the InDesign preferences and let us know if it helps. Please follow instructions below to do that:

  • Close all adobe applications 
  • Go to Locations:  
  • ~/Library/Caches 
  • ~/Library/Preferences 
  • Rename Adobe InDesign and com.adobe.indesign to Adobe InDesign.old and com.adobe.indesign.old 
  • Launch InDesign from the CC 

 

**Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. This way all your old settings will be saved in .old folders and InDesign will recreate new folders with default settings.

 

You may also try creating a new user account on your machine and try working on app there. See how app is working in that account.

Let us know if it helps. Looking forward to your response.

 

Regards,

Ashutosh

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Aug 21, 2020 0