Highlighted

InDesign 2020 v15.01 makes corrupt documents (linked to Alternate Layout?)

Explorer ,
Jan 31, 2020

Copy link to clipboard

Copied

InDesign 2020 (v15.01) has a serious issue with making corrupt files. This is now rampant across several users and has become a nightmare.

 

What happens is:

At some point InDesign will give spinning beachball of death when opening the file, so it is not accessible anymore, or it might let you see the file for a minute or two before becoming unresponsive. Symptoms might also start with crashing on copy/paste, and then boom, corrupt document on open again. The document will then be totally inaccessable from InDesign 2020.

 

If I then use InDesign v2019 on a corrupt document to "Convert" it, it will usually be able to open in, sort of. It will however delete most of the paragraph styles and assign "Standard" to all text. So the document is a royal mess.

 

These are document templates we have been using for years. They have been used intensively with InDesign 2019 without problems. Version 2020 introduced the problem. We skipped version 15.0, waited until 15.01, so they have not been touched by 15.0

 

I think this is releated to either one or both of the following:
1) Fairly advanced Paragraph styles: using nested styles, grep styles and Character styles
2) Using "Create Alternate Layout" with using "Copy Text Styles to New Group"

Mac OS 10.14.6
Mac OS 10.13.6

 

Anyone else seen this? I really regret updating to 2020.

TOPICS
Bug

Views

327

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

InDesign 2020 v15.01 makes corrupt documents (linked to Alternate Layout?)

Explorer ,
Jan 31, 2020

Copy link to clipboard

Copied

InDesign 2020 (v15.01) has a serious issue with making corrupt files. This is now rampant across several users and has become a nightmare.

 

What happens is:

At some point InDesign will give spinning beachball of death when opening the file, so it is not accessible anymore, or it might let you see the file for a minute or two before becoming unresponsive. Symptoms might also start with crashing on copy/paste, and then boom, corrupt document on open again. The document will then be totally inaccessable from InDesign 2020.

 

If I then use InDesign v2019 on a corrupt document to "Convert" it, it will usually be able to open in, sort of. It will however delete most of the paragraph styles and assign "Standard" to all text. So the document is a royal mess.

 

These are document templates we have been using for years. They have been used intensively with InDesign 2019 without problems. Version 2020 introduced the problem. We skipped version 15.0, waited until 15.01, so they have not been touched by 15.0

 

I think this is releated to either one or both of the following:
1) Fairly advanced Paragraph styles: using nested styles, grep styles and Character styles
2) Using "Create Alternate Layout" with using "Copy Text Styles to New Group"

Mac OS 10.14.6
Mac OS 10.13.6

 

Anyone else seen this? I really regret updating to 2020.

TOPICS
Bug

Views

328

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 31, 2020 0
Adobe Community Professional ,
Feb 02, 2020

Copy link to clipboard

Copied

Hi

You can send the files to Adobe at this email address:
corrupt_indesign_docs@adobe.com

If the files is larger than 10 Mb, you can zip (and password protect) the file and upload to your Creative Cloud account (or Dropbox) and email the document link.

 

~Jane

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 02, 2020 1
Explorer ,
Feb 06, 2020

Copy link to clipboard

Copied

The below sequence seems to be a sure way of crashing Adobe InDesign and end up with a corrupt document:

 

1) Create new A4 document
2) Draw a text-box on page 1 and fill it with Placeholder text
3) Make a new paragraph style and assign that style to the text
4) Go to Page -> Create Alternate Layout
5) Select Page Size A3, choose "Scale" and check "Copy Text Styles to New Style Group"
6) In the Pages panel: Delete the alternate page you just created *
7) Repeat step 5; creating the alternate layout again with the same settings
8) Save the document somewhere as "my corrupt document.indd" **
9) Go to the alternate page and select the textbox. Boom! Beachball of death.

 

If you try to open that document again InDesign will crash if you touch the textbox on the alternate page

The above sequence does *not* crash InDesign 2019

Mac OS 10.14.6
Mac OS 10.13.6

 

This is the shortest way I can reproduce this across several Macs

 

* it does not seem to be a difference between deleting the page only or delete the entire Alternate Layout
** saving is just to show that the document is corrupt. The error will show up either it is saved or not.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 06, 2020 0
Explorer ,
Feb 07, 2020

Copy link to clipboard

Copied

Got confirmation from Adobe on this:

"We have been able to reproduce the bug and currently investigating the issue."

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 07, 2020 0
Adobe Community Professional ,
Feb 07, 2020

Copy link to clipboard

Copied

Hi

Please report this bug to the product team here so it can be tracked (if you have not done so):

https://indesign.uservoice.com/

and post the link back here so others can vote.

~ Jane

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 07, 2020 0
Explorer ,
Feb 07, 2020

Copy link to clipboard

Copied

jane-e,

So... this is a bug that will crash Adobe InDesign and make corrupt documents. Adobe has reproduced and confirmed.

Are we supposed to "vote" for Adobe to fix it? Are you serious?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 07, 2020 0
Explorer ,
Apr 23, 2020

Copy link to clipboard

Copied

I'm having the exact same issue with major crashes when working with or creating alternative layouts in InDesign 2020 however mine is PC based and it corrupts the entire document leaving it virtually unusable. It also corrupts idml if I open that as well. Very frustrating and has created a LOT of extra work.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 23, 2020 0
jane-e LATEST
Adobe Community Professional ,
Apr 23, 2020

Copy link to clipboard

Copied

Hi

You can send the files to Adobe at this email address:
corrupt_indesign_docs@adobe.com

 

This is a user forum. If you want to report it to Adobe, you can do so here : 

https://indesign.uservoice.com/

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 23, 2020 0