I hope someone can help me with this. My InDesign won't launch on my Macbook Pro (MacOS Mojave 10.14.1). A grey screen will appear and it is loading for ever. Can't click on anything in the menubar of InDesign at the top of my screen.
I checked for updates for Adobe CC and my mac, but everything is already up to date. I deleted the app twice and reinstalled it. I have reset my preferences. Read something about font/cache folder, but I can't find that in Finder.
Just bought a new license, so that won't be the problem. Don't have this problem with Photoshop and Illustrator.
It seems like nothing will help and I got a deadline coming up.
Hope one of you got a solution for me!
Thank you in advance,
I already tried that and it did not work for me.
Sorry to hear about this trouble. There could be multiple reasons why an application would crash. I would like to know if the steps suggested above worked for you, or the issue still persists. You may also try following the steps shared here (https://helpx.adobe.com/indesign/kb/crash-on-launch.html ) and let us know how it goes.