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InDesign 2021 16.0 — New document - won't create

New Here ,
Nov 05, 2020

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Recently updated my InDesign to 16.0. When I create a new document, put in all required settings and click 'create'. Nothing happens. No new doc, nothing. Tried uninstalling the App and still the same problem. Running MacOS Catalina 10.15.7 on an iMac Pro. Never had an issue like this before. Any ideas?

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InDesign 2021 16.0 — New document - won't create

New Here ,
Nov 05, 2020

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Recently updated my InDesign to 16.0. When I create a new document, put in all required settings and click 'create'. Nothing happens. No new doc, nothing. Tried uninstalling the App and still the same problem. Running MacOS Catalina 10.15.7 on an iMac Pro. Never had an issue like this before. Any ideas?

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Nov 05, 2020 0
Adobe Community Professional ,
Nov 05, 2020

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I just saw another post like this. I'm wondering if it's a bug. Does this happen when you use one of their presets?

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Nov 05, 2020 0
Adobe Community Professional ,
Nov 05, 2020

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This is NOT happening for the vast majority of InDesign users or the forums would be flooded with messages.

 

First thing to try is restoring your InDesign preferences:

 

Adobe InDesign: Rebuilding Preferences and Cache Files ...www.rockymountaintraining.com › Adobe InDe...

 

If that doesn't work, uninstall and then reinstall InDesign.

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Nov 05, 2020 0
New Here ,
Nov 06, 2020

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Thanks Steve. I deleted the Adobe InDesign preferences and now working fine.

 

regards

Stuart

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Nov 06, 2020 0
Contributor ,
Nov 06, 2020

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Although I don't really use InDesign all that much any longer, everyone would do well to SEARCH the forum for Steve Werner's posts as most of your inquiries can be answered by something he's said in the past. A while back I was so sure of myself I posted that something Steve said was wrong on every level. Nancy O'shea pointed out what I was missing, and I believe I posted an apology to Steve. Steve should change his profile name from Steve Werner to STEVE KNOWS.

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Nov 06, 2020 1
New Here ,
Nov 23, 2020

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This is happening to me too. It's definitely something.

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Nov 23, 2020 0
Adobe Community Professional ,
Nov 23, 2020

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Please indicate your version of InDesign and OS and also the amount of RAM you have.

Presumably you mean you can't create a new document?

Have you tried resetting your InDesign preferences?

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Nov 23, 2020 0
New Here ,
Nov 24, 2020

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Yes, the problem is still there unfortunately. Despite deleting the InDesign preferences, re-installing the application via Creative Cloud to InDesign 2021 (16.0), when I try to create a new document, put in all the page specs, guides etc, click 'create' then nothing happens. It did work when I first did the recommended steps, but it is happening again. I'm running macOS Catalina 10.15.7 on an iMac Pro with 32 GB memory.

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Nov 24, 2020 0