InDesign 2021 crash during start up

Community Beginner ,
Dec 07, 2020

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Hi,

there was a win 10 update this morning and now I'm not able to start InDesign anymore?

Are there any ideas or better to say am I alone with this problem?

Thanks.

Best wishes, Frank

Correct answer by FS800ASA | Community Beginner

Godd morning, once again I deinstalled all versions of InDesign and installed v15. This one was working. After that I was able to install 16 and 16.0.1 and both versions are working fine. I have no idea what happend?! Thanks. Best wishes, Frank

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InDesign 2021 crash during start up

Community Beginner ,
Dec 07, 2020

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Hi,

there was a win 10 update this morning and now I'm not able to start InDesign anymore?

Are there any ideas or better to say am I alone with this problem?

Thanks.

Best wishes, Frank

Correct answer by FS800ASA | Community Beginner

Godd morning, once again I deinstalled all versions of InDesign and installed v15. This one was working. After that I was able to install 16 and 16.0.1 and both versions are working fine. I have no idea what happend?! Thanks. Best wishes, Frank

TOPICS
Bug, Performance

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38

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Dec 07, 2020 0
Adobe Community Professional ,
Dec 07, 2020

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Hi Frank,

sorry, no idea for now.

What's the exact version of your Windows 10 after the update?

What was it before?

 

Regards,
Uwe Laubender

( ACP )

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Dec 07, 2020 0
Community Beginner ,
Dec 07, 2020

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Dear Uwe,

it was one of these Background-Updates (Win 10 Home 19041.662)

Meanwhile I don't believe that this was the reason.

After deinstallation and reinstallation of InDesign I have the same problem.

It stops if "Starting services..." appears in the startup window.

It's only a problem of InDesign all the other adobe programs running fine.

Best wishes, Frank

 

 

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Dec 07, 2020 0
Community Beginner ,
Dec 07, 2020

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Godd morning, once again I deinstalled all versions of InDesign and installed v15. This one was working. After that I was able to install 16 and 16.0.1 and both versions are working fine. I have no idea what happend?! Thanks. Best wishes, Frank

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