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InDesign 2021 Crashes in the middle of the night!

Community Beginner ,
Oct 25, 2020

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2 nights in a row, or mornings I should say, InD crashes on my new 2020 imac with latest Catalina version and 128 GB Ram, with the following errors: Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT.

 

Not using at all, computer not put to sleep. Not sure what's going on.

Dennis

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InDesign 2021 Crashes in the middle of the night!

Community Beginner ,
Oct 25, 2020

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2 nights in a row, or mornings I should say, InD crashes on my new 2020 imac with latest Catalina version and 128 GB Ram, with the following errors: Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT.

 

Not using at all, computer not put to sleep. Not sure what's going on.

Dennis

TOPICS
Performance

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59

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Oct 25, 2020 0
Adobe Community Professional ,
Oct 25, 2020

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Try resetting your InDesign preferences:

1) Close InDesign
2) Double click on Adobe InDesign's icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialog appears, ask you “Delete InDesign Preference Files?” Click Yes.

(If you don't see the question do it again.)

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Oct 25, 2020 0
cindi-s LATEST
Community Beginner ,
Nov 02, 2020

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Thank you. Tried it and made no difference. Seems to be related to the display coming back on. Not every time but several times after using hot corner to turn display off then turning it back on there would be a crash. Yesterday Console crashed because of this!

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Nov 02, 2020 0