InDesign 2021 crashing on launch on macOS Big Sur

New Here ,
Apr 14, 2021 Apr 14, 2021

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Hello my Indesign keeps crashing when booting up and I get the "InDesign has quit unexpectedly error message." I went to check said error and followed some recommendations on deleting preferences for InDesign I've tried several times but I am still getting the same results and really need to work on a document. I have attached the complete error log in hopes of help 

 

 

 

 

Crash Report

 

 

{Renamed by MOD}

 

TOPICS
Bug, How to, Performance, Sync and storage

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Adobe Community Professional ,
Apr 14, 2021 Apr 14, 2021

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How much RAM and spare disk capacity do you have?

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New Here ,
Apr 14, 2021 Apr 14, 2021

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8 GB RAM and I keep 15 GB at most free due to having a lot of software installed as I need it

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Adobe Community Professional ,
Apr 15, 2021 Apr 15, 2021

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You need at least 16GB of RAM (more would be better) and around 150GB (my guess) of free disk space to run InDesign 2021 successfully.

By the way, it's best not to post long logs directly on these posts, attach them via something like Dropbox. 

 

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Adobe Employee ,
Apr 26, 2021 Apr 26, 2021

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Hi there,

 

As Derek rightly mentioned that recommended RAM for InDesign and other CC 2021 applications is 16 GB. Please check out more details about the system requirements here.

 

You may try the steps shared on this page ( https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034?pag... ) and share your observations with us.

 

Regards,

Srishti

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