I installed the official Big Sur OS 11.0.1 and updated InDesign to 16.0.77. The moment I click on an image file on a page in InDesign, the program crashes. Over and over. HELP!! Any work around that anyone knows of? On an iMac 2019. Ive restarted the computer, no help. Now so sorry I updated. Anyone, any ideas?
well, I scrolled down to a slightly different issue, but tried this, it worked, I am so very relieved! A Big thank you to Derek Cross!!!:
Tty resetting your InDesign preferences:
1) Close InDesign 2) Double click on Adobe InDesign's icon to launch it 3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X) 4) When a dialog appears, ask you “Delete InDesign Preference Files?” Click Yes.
I am also having real issues since installing Big Sur upgrade, InDesign just crashes or hangs with the spinning wheel of doom. I've had to package up the artwork and work off my 9 year old laptop instead to get the client work finished. I tried the above and it didn't resolve the issue for me, so not sure if anyone else has any other ideas, as it's affecting my business - and like KaneDesign I'm sorry I updated!
We're so sorry to hear about this trouble. I understand that it's frustrating. I would request if you could submit the crash report by following the steps suggested here (https://helpx.adobe.com/in/indesign/kb/submit-crash-reports.html). While submitting the crash report, please use the same email address, with which you are signed in on this community. This will help us find the crash report and help accordingly.
i send in crash reports all the time with my email. never a response and crash crash crash crash. Indesign, Illustrator, Photoshop and even Microsoft Excel. just bought a brand new iMac with graphics card... big mistake. Why can't you fix Big Sur to be user friendly with Adobe? 2 Big companies can't get along. omg.
I had this issue from Dec 13-14, 2021. One particular InDesign file kept crashing. I did the following: Save As - to eliminate file bloat. (File Bloat is the condition whereby a file size grows everytime you make changes to the file). File Rebuild - select all and pasted into a new doc. These steps did not work. But then I noticed this file had a pasted Adobe Illustrator paths in it. Note: I did not drag the Illustrator file into InDesign, rather I copied (Command C) from Illustrator and pasted (Command V) into InDesign. The advantage of this method is that you could directly edit the pasted art in InDesign rather than going back to Adobe Illustrator because you are essentially pasting paths. I had two files with Pasted AI paths, one was very complicated, multi-layered, multi effects, multi tranparencies and the other was just simple shape. I noticed the problem file from Dec 13-14 had the complex AI paths and that crashed after 2 minutes of work. The other InDesign file with the simpler AI path crashed but after 20 minutes of work. So I went back the complex AI file, created a PDF and then placed that file in InDesign. This solved the problem. I didn't try placing the .ai file. So in my particular case, directly pasted AI paths were the culprit.
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