InDesign 2021 Eyedropper malfunction

Explorer ,
Jan 06, 2021 Jan 06, 2021

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Has anyone experienced this? Using the eyedropper to pick up anything is not only not working, it applies colors, text and other anomalies to the object I'm trying to sample from. It's rendered the ability to pick up colors, text or attributes functionally useless. On a MacBook Pro with the latest Big Sur.

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correct answers 2 Correct Answers

Adobe Community Professional , Jan 06, 2021 Jan 06, 2021
Troubleshooting suggestion: If it happens only in one file, try saving the file as IDML to remove corruption. Save as InDesign CS4 or later [IDML], then reopen. If it happens in files, try restoring your InDesign preferences:' Adobe InDesign: Rebuilding Preferences and Cache Files ...www.rockymountaintraining.com › Adobe InDesign

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Adobe Community Professional , Jan 06, 2021 Jan 06, 2021
Hi Joe: In addition to Steve's suggestion, here are two points about the Eyedropper that you may not have discovered yet: Sometimes there is an invisible frame over the object you are trying to sample from, that prevents you from accessing the properties of the object you need. Select all on that page and examine the frames—are there other frames overlapping that you hadn't noticed, that are impacting the sampling? If you double click the Eyedropper (as it sits in the toolbox), you can config...

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Adobe Community Professional ,
Jan 06, 2021 Jan 06, 2021

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Troubleshooting suggestion:

 

If it happens only in one file, try saving the file as IDML to remove corruption. Save as InDesign CS4 or later [IDML], then reopen.

 

If it happens in files, try restoring your InDesign preferences:'

 

Adobe InDesign: Rebuilding Preferences and Cache Files ...www.rockymountaintraining.com › Adobe InDe...

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Adobe Community Professional ,
Jan 06, 2021 Jan 06, 2021

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Hi Joe:

In addition to Steve's suggestion, here are two points about the Eyedropper that you may not have discovered yet:

  1. Sometimes there is an invisible frame over the object you are trying to sample from, that prevents you from accessing the properties of the object you need. Select all on that page and examine the frames—are there other frames overlapping that you hadn't noticed, that are impacting the sampling?
  2. If you double click the Eyedropper (as it sits in the toolbox), you can configure what it picks up. There a quite a few controls in the dialog box. Be sure to open the various categories to see what it will and will not pick up. 
    eye.png

 

~Barb 

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