Indesign 2021 - plugplugowl.dll issue - urgent!

Community Beginner ,
Feb 10, 2021 Feb 10, 2021

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Trouble with: InDesign CC2021 (16.0, 16.0.1, 16.1)
User since: InDesign 1.5

 

I have had perpetual failure to launch on one machine in all versions of CC2021 (16.0) through the February 16.1 update unless I replace plugplugowl.dll with a copy from CC2020 (15._). I tried using a copy of the .dll from a functional install of 16 on another machine but it did not solve the issue.

 

I found only a few references from back in 2018 after quite a bit of work to figure out what was happening. Those were marked as up as being fixed in an update. No 2020 or newer references.

 

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Also, I am not sure if this is related, but the workspaces often defaults to "essentials" randomly when I open a document and sometimes while working in a document.

 

AND there is no CC library panel??

 

AND it appears that there are home screen and new document preference items missing from my Preferences panel??

 

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On the original install in October I first had it migrate the CC2020 settings. That failed to launch so I did an uninstall and reinstall without migrating settings and that had no effect.

 

I just did a complete uninstall and fresh install again with V16.1 today and still the same issues.

 

After review of the "Fixed Issues" in the 16.1 update I was hopeful that this might have been fixed but with the update came with a new .dll file and launch crashed until I put the old .dll file back in.

 

I hope this is something there is a fix for.
Looking forward to any feedback.

 

Thank you!
Ryan

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Bug, Performance

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