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InDesign 2021 v16.01 crashes when opening

New Here ,
Dec 02, 2020 Dec 02, 2020

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I have the most updated version of InDesign, however, whenever I open it, it crashes immediately every time. Is there a way to fix this?

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Community Expert ,
Dec 02, 2020 Dec 02, 2020

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Which OS version?

How much RAM and spare disk capacity do you have?

Have you tried resetting the InDesign preferences?

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New Here ,
Dec 02, 2020 Dec 02, 2020

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This is happening for me as well as of this morning.
Running InDesign on Windows. The other Adobe applications seems to be functioning but when opening InDesign, it loads for a few seconds in the taskmanager but then it disappears and the application doesn't start. I've tried resetting the preferences without any success.

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Community Expert ,
Dec 02, 2020 Dec 02, 2020

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Which version of InDesign and OS?

How much RAM and spare disk capacity do you have?

I suggest you unistall InDesign, using the drop-down menu in the Creative Cloud app, and reinstall it again. If that doesnt solve the problem then unistall it once again and then run Adobe Cleaner before reinstalling inDesign again.

Here's a link to Cleaner: https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Mentor ,
Dec 02, 2020 Dec 02, 2020

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https://community.adobe.com/t5/indesign/troubleshooting-weird-indesign-problems-101-error-new/td-p/1...

Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner

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