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Indesign a quitté de manière imprévue !

New Here ,
Aug 23, 2020 Aug 23, 2020

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Bonjour, je suis confronté à un problème pour le moins étonnant avec Indesign. Je m'explique.

Quand je suis connecté à Internet et que je lance Indesign, il se lance mais quitte avant même d'afficher l'écran d'accueil. 

Par contre, quand je me déconnecte, l'appli se lance normalement et je peux travailler aussi longtemps que je veux et ce, même en me reconnectant par la suite.

Quelqu'un peut-il m'aider ?

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LEGEND ,
Aug 26, 2020 Aug 26, 2020

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Hi there,

 

Sorry to hear about your experience. This is really unusual behavior. Would you mind sharing version of the app & OS?

I'd also request you to check if your network driver is updated to the latest version. You may also try resetting InDesign preferences once.

**Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

Let us know if it helps. Looking forward to your response.

 

Regards,

Ashutosh

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New Here ,
Aug 29, 2020 Aug 29, 2020

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App version is : Indesign 15.1.1

OS version is : Macos 10.15.6

 

Thanks you for all

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