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Indesign bloque apres ouverture

New Here ,
Nov 16, 2020

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Bonjour, 

j'ai effectué une mise a jour d'indesign ce matin et depuis, il m'est impossible d'utiliser l'application. L'ouverture de mon fichier est correct mais au bout de quelques secondes, le logiciel se bloque. 

J'ai effacé le cache,  les preferences, les polices, desactivé suitcase, réinstaller une version precedente, effacé et réinstaller plusieurs fois...

Je suis a bout ! je vais craquer. Pourquoi ça ne marche plus ! je n'ai jamais eu de problème avant. 

 

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Hello, i made an indesign update this morning. Since, I have been unable to use the app.

Oppening a file is correct but after a few seconds, the software crashes.

I have cleared cache, preferences, fonts, disabled suitcase, reinstall a previous version, cleared and reinstall several times ... I am exhausted !

I'm about to break down.

Why it doesn't work anymore!

I've never had a problem before.

--------------

 

HELP HELP

 

TOPICS
Activation billing and install, How to, Performance, Print, Server developers, Type

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Indesign bloque apres ouverture

New Here ,
Nov 16, 2020

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Bonjour, 

j'ai effectué une mise a jour d'indesign ce matin et depuis, il m'est impossible d'utiliser l'application. L'ouverture de mon fichier est correct mais au bout de quelques secondes, le logiciel se bloque. 

J'ai effacé le cache,  les preferences, les polices, desactivé suitcase, réinstaller une version precedente, effacé et réinstaller plusieurs fois...

Je suis a bout ! je vais craquer. Pourquoi ça ne marche plus ! je n'ai jamais eu de problème avant. 

 

--------------

Hello, i made an indesign update this morning. Since, I have been unable to use the app.

Oppening a file is correct but after a few seconds, the software crashes.

I have cleared cache, preferences, fonts, disabled suitcase, reinstall a previous version, cleared and reinstall several times ... I am exhausted !

I'm about to break down.

Why it doesn't work anymore!

I've never had a problem before.

--------------

 

HELP HELP

 

TOPICS
Activation billing and install, How to, Performance, Print, Server developers, Type

Views

44

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 16, 2020 0
Adobe Community Professional ,
Nov 16, 2020

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J'ai effacé le cache,  les preferences.

Comment ? Il faut relancer l'application tout en appuyant simultanément sur Maj, Ctrl, Alt [Windows], Maj, Ctrl, Alt et Cmd [Mac] jusqu'à l'apparition du message demandant confirmation.

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Nov 16, 2020 0
New Here ,
Nov 16, 2020

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bonsoir,

oui, j'avais vu votre post sur le meme sujet. J'ai effectué votre manip avec bcp d'espoir mais j'ai toujours le meme problème

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Nov 16, 2020 0
Adobe Community Professional ,
Nov 16, 2020

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Il y a bien eu le message d'alerte ?  Mac ou Windows ?

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Nov 16, 2020 0
New Here ,
Nov 16, 2020

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(MAC)

oui, on m'a bien demandé si je voulais effacer les preferences (Startup Alert)

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Nov 16, 2020 0
New Here ,
Nov 24, 2020

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Bon bah, une réinstallation du système et hop ! Tout est entré dans l'ordre

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Nov 24, 2020 0