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Indesign CC 2017 does not accept color management

Community Beginner ,
Dec 30, 2017

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Hello!
I work on Mac with high Sierra 10.13.2 with adobe CC 2015, 2017 and 2018.
I have been working with Adobe for 25 years and therefore know the subject color management settings & synchronization.
In Photoshop I have a color set made up of ECI RGB and ISOcoated v2 and other parameters such as rel.fartric with TK, etc.

Then I synced with the bridge the suite on this set. Photoshop and AI do not accept this set but InDesign does. The error message comes:

"Some parameters of the color settings file could not be used. The default values ​​are used."

I have created a new color set from Indesign with eciRGB v2 and ISOctd v2 and get the same problem as prescribed.

Have already tried everything, even the whole Adobe cc package uninstalled and reinstalled again.
It did not help. In the 2015er and 2018er version, the indesign color management works flawlessly. Only with the 2017er version hooks it. If you create a new document after restarting the program, it will always be created with sRGB IEC61966-2.1 and Coated Fogra39 (ISO 12647-2: 2004). Only when you go into the color settings, and unchanged with ok confirmed (the settings are all right in there with eci rgb and isocoated) created indesign the new documents with the eci rgb and isocoated v2 profiles. I will despair soon !!!
There are no umlauts in the name in it. Have also tried several times to reset the profiles and save again. Then the error message always comes as described by clemens. Although it saves the file in the Setting folder, it does so in conjunction with the complete path.

The file that Indesign stores as a color settings file is as follows:
/ Users / username / Library / Application Support / Adobe / Color / Settings / Test.csf
(this long line is the filename !!!)

The file was saved in the Settings directory under:
/ Users / username / Library / Application Support / Adobe / Color / Settings

As already explained, the correct information under the color setting is in it, but after a restart of the program only active when you call color settings and again confirmed with OK. And only in Indesign 2017!
If you open a new page right after the restart, ID will include the profiles sRGB IEC61966-2.1 and Coated Fogra39 (ISO 12647-2: 2004).
When opening existing files, no message box appears on "Deviation from profile or policy".

I have still tried the folder writing rights repaired or re-adjusted

In addition, I have the plate still run on the first aid in the hard disk utility.
Unfortunately, the error still exists.

What I have to say about this problem is that this error exists in three workplaces.

I think it's a bug in Indesign.
Have already discovered 3 or 4 cases on the net, but also with older Indesign versions,
but all with the same mistake. Unfortunately, there was nowhere a solution for it.

Correct answer by jonas-ffm | Community Beginner

update: for some reason, without any further change from my side, CMM now seems to be back to work in CC18. When I open a document, ID asks me if I want to change the document to the (different) working color space -- as expected.

I think that the ID start up script now does the job, but didn't yesterday. 

Let's see what happens tomorrow 😉

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Indesign CC 2017 does not accept color management

Community Beginner ,
Dec 30, 2017

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Hello!
I work on Mac with high Sierra 10.13.2 with adobe CC 2015, 2017 and 2018.
I have been working with Adobe for 25 years and therefore know the subject color management settings & synchronization.
In Photoshop I have a color set made up of ECI RGB and ISOcoated v2 and other parameters such as rel.fartric with TK, etc.

Then I synced with the bridge the suite on this set. Photoshop and AI do not accept this set but InDesign does. The error message comes:

"Some parameters of the color settings file could not be used. The default values ​​are used."

I have created a new color set from Indesign with eciRGB v2 and ISOctd v2 and get the same problem as prescribed.

Have already tried everything, even the whole Adobe cc package uninstalled and reinstalled again.
It did not help. In the 2015er and 2018er version, the indesign color management works flawlessly. Only with the 2017er version hooks it. If you create a new document after restarting the program, it will always be created with sRGB IEC61966-2.1 and Coated Fogra39 (ISO 12647-2: 2004). Only when you go into the color settings, and unchanged with ok confirmed (the settings are all right in there with eci rgb and isocoated) created indesign the new documents with the eci rgb and isocoated v2 profiles. I will despair soon !!!
There are no umlauts in the name in it. Have also tried several times to reset the profiles and save again. Then the error message always comes as described by clemens. Although it saves the file in the Setting folder, it does so in conjunction with the complete path.

The file that Indesign stores as a color settings file is as follows:
/ Users / username / Library / Application Support / Adobe / Color / Settings / Test.csf
(this long line is the filename !!!)

The file was saved in the Settings directory under:
/ Users / username / Library / Application Support / Adobe / Color / Settings

As already explained, the correct information under the color setting is in it, but after a restart of the program only active when you call color settings and again confirmed with OK. And only in Indesign 2017!
If you open a new page right after the restart, ID will include the profiles sRGB IEC61966-2.1 and Coated Fogra39 (ISO 12647-2: 2004).
When opening existing files, no message box appears on "Deviation from profile or policy".

I have still tried the folder writing rights repaired or re-adjusted

In addition, I have the plate still run on the first aid in the hard disk utility.
Unfortunately, the error still exists.

What I have to say about this problem is that this error exists in three workplaces.

I think it's a bug in Indesign.
Have already discovered 3 or 4 cases on the net, but also with older Indesign versions,
but all with the same mistake. Unfortunately, there was nowhere a solution for it.

Correct answer by jonas-ffm | Community Beginner

update: for some reason, without any further change from my side, CMM now seems to be back to work in CC18. When I open a document, ID asks me if I want to change the document to the (different) working color space -- as expected.

I think that the ID start up script now does the job, but didn't yesterday. 

Let's see what happens tomorrow 😉

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Adobe Community Professional ,
Dec 30, 2017

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You might find this online video tutorial useful (you can get a 30-day free trial):

InDesign: Color Management

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Adobe Community Professional ,
Dec 30, 2017

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The file that Indesign stores as a color settings file is as follows:

/ Users / username / Library / Application Support / Adobe / Color / Settings / Test.csf

(this long line is the filename !!!)

Have you tried renaming the .csf file from the finder? The .csf file getting a file path as it’s name isn’t normal.

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Community Beginner ,
Dec 30, 2017

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Yes, I've tried that several times. Only Indesign 2017 stores this long file name like this

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Adobe Community Professional ,
Dec 30, 2017

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If you're emailing your reply, we can't see an attached graphic.

You need to return to the forum, and use the "Insert Image" icon in the forum editor.

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Community Beginner ,
Dec 30, 2017

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Hi Steve, I didn't answer by mail and I didn't have an attachment with me.

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Adobe Community Professional ,
Dec 30, 2017

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Sorry, I misunderstood your intent. It looked like you were attempting an attachment. My mistake.

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Adobe Community Professional ,
Dec 30, 2017

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Does it happen with any profile combination? If you use AdobeRGB as the RGB working space and resave the csf do you get the same error?

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Engaged ,
Dec 30, 2017

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A few quick thoughts:

  • It sounds like you're having trouble with Illustrator and Photoshop CC 2017, not InDesign. InDesign is working correctly for you, correct? (If so, then your question should be on the AI or PS forums, I think.)
  • Does the error only happen when you are using Bridge to synchronize? Can you set up the RGB and CMYK profiles manually in those programs?
  • I strongly believe that InDesign should NOT be synchronized with Photoshop, especially when it comes to RGB choice. I explain this here: https://indesignsecrets.com/why-srgb-and-unsynchronized-color-settings-can-be-a-good-thing.php
  • If this does work in CC 2018, then why is it important to you that it work in CC 2017? Are you regularly using both CC 2017 and CC 2018?

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Community Beginner ,
Dec 30, 2017

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It doesn't matter which settings I make in Indesign. It only retains them until the end of the program. After the restart of Indesign these will only become active when you go to color settings and confirm with ok.

This problem only occurs in Indesign 2017. Photoshop and Illustrator run flawlessly. Indesign does not accept Bridge synchronization either.

We use daily Indesign 2017 and 2018. is due to our customer base. Some of them do not want to have idml data either.

The funny thing is that it works fine under Adobe cc 2015 and cc 2018. Only in 2017 isn't possible. Can it be that it is a bug under high sierra?

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Engaged ,
Dec 30, 2017

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Oh, so it IS InDesign. OK. It definitely could be a bug in CC 2017 under high sierra.

Have you tried rebuilding your preferences yet? https://indesignsecrets.com/rebuilding-indesign-preferences.php

If you want to make the ICC profiles available and put a link here, I can try selecting them in CC 2017, and we can see if I have the same problem.

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Adobe Community Professional ,
Dec 30, 2017

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Have already discovered 3 or 4 cases on the net, but also with older Indesign versions,

but all with the same mistake. Unfortunately, there was nowhere a solution for it.

I've seen other cases here's one

Re: Bridge: Color settings

If resetting prefs and caches doesn't fix it it would be possible enforce a color setup via scripting on startup.

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Community Beginner ,
Jan 01, 2018

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Hello David and Rob,

Thank you very much for your support.

I have deleted the cach and the preferences, but there is no improvement.

It is also not due to the ICC profiles. I have tried several times, everywhere the same mistake.

Unfortunately, I have no experience with scripting how to do this. Do you have any instructions on how to enforce the color settings?

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Adobe Community Professional ,
Jan 01, 2018

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I wonder if it's because you are running multiple versions of ID. Something like this came up awhile back where CS6 color settings were changing CC color settings—unfortunately I can't find the thread.

The Color Settings only affect future document setups and not existing documents (unless an existing doc's CM Policies were set to Off on creation), so sync'ing is a bit overrated.

If you can successfully load your saved CSF, a simple startup script could automate that on every InDesign startup. A more complex script could set the Working Spaces and Policies, but it doesn't sound like you need that.

So this AppleScript saved to your /Applications/Adobe InDesign CC 2017/Scripts/startup scripts should work.

Open AppleScript Editor and paste the code below into a new file. Change "Your CSF File Name" in the first line to the name of your saved color settings—the name is case sensitive and has to be inside the straight quotes. Click Compile and save as Script Format into your scripts startup folder.

-------------------------------

set cs to "Your CSF File Name"

tell application "Adobe InDesign CC 2017"

    make event listener with properties {event type:"afterOpen", handler:setCM}

end tell

on setCM()

    tell application "Adobe InDesign CC 2017"

        try

            set CMS settings of color settings to cs

        end try

    end tell

end setCM

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Adobe Community Professional ,
Jan 01, 2018

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Not sure if this relates to your problem, but if I have CS6 and CC2014 running at the same time, changing the Color Settings in CS6 will also change the Color Settings in CC2014 and vice versa. I still run CC2104 for production so I don't have 2017 or 2018 installed at the moment, so I can't confirm if it also happens with other CC combinations.

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Adobe Community Professional ,
Jan 02, 2018

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Hi Rob,

that's exactly the behavior I get with all versions of InDesign running side by side.

Even with the older ones like CS3, CS4, CS5, CS5.5 etc.pp.

Regards,
Uwe

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Community Beginner ,
Jan 02, 2018

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Hi Rob,

thank you very much for your script.

Unfortunately, it doesn't work either. Even though the color settings in Indesign are set correctly, they only get active after starting the program when you open the color settings and confirm them with ok.

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Adobe Community Professional ,
Jan 02, 2018

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Even though the color settings in Indesign are set correctly, they only get active when you open the color settings and confirm them with ok.

I don't think I'm following that. If you start ID and make a new document without first opening Color Settings, the assigned document profiles listed under Edit>Assign profiles... are not your ISOcoated v2 and eciRGB_v2?

You ave CC2015, 2017, and 2018 installed. Does the problem persist if you restart your computer and only run launch one version?

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Community Beginner ,
Jan 02, 2018

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That's the truth! When I create a new document, it embeds the srgb and fogra coated39 profiles into the document - although eci rgb and isocoated are set in the color settings. Only when I go to the color settings and confirm with ok, as already mentioned, does he create new documents with the correct profiles. I have e. g. only Indesign 2017 and 2018 running on a computer, there is also the same error. After a restart of the computer no indesign is active, I always start only one version.

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Adobe Community Professional ,
Jan 03, 2018

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Did it happen before your upgrade to High Sierra?

The startup script could also force Color Settings to open:

tell application "Adobe InDesign CC 2017"

    make event listener with properties {event type:"afterOpen", handler:setCM}

end tell

on setCM()

    tell application "Adobe InDesign CC 2017"

        invoke (item 1 of every menu action whose id is 32262)

    end tell

end setCM

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Community Beginner ,
Jan 03, 2018

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Hi Rob,

Thank you for your tireless help.

The script doesn't seem to work.

The following error message appears after creating a new page:

An attached script caused the following error:

"Aobe InDesign CC 2017" has received an error: The

request cannot be processed because a modal

dialog box or a modal warning message is active.

Do you want to deactivate this event handler?

I don't think it can have anything to do with High Sierra. I was on the phone with a customer today. It has the same problem on all computers under the Mac OS 10.10 operating system.

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Adobe Community Professional ,
Jan 03, 2018

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Sorry, I didn't test. There's no need for the event listener.

Quit InDesign and copy this into the startup scripts folder.  Make sure you trash the other versions before restarting. Opens Color Settings, but only once after launching ID.

tell application "Adobe InDesign CC 2017"

    invoke (item 1 of every menu action whose id is 32262)

end tell

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Adobe Community Professional ,
Jan 03, 2018

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Hi Rob,

I see a benefit in using an event listening mechanism.

But I would do listen for "beforeInvoke" of the menu item that does a new document.

And then start to show the menu for the Colormanagement Settings.

Regards,
Uwe

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Adobe Community Professional ,
Jan 03, 2018

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I don't think Axel wants Color Settings opening with every new document creation? I think he's saying the problem goes away by simply open Color Settings once after an ID startup and clicking OK—if that's the case no need to listen.

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Engaged ,
Jan 03, 2018

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I think the original poster (axel?) and Rob know this, but in case others don't: It's important to remember that, in InDesign, the Edit > Color Settings dialog box does not affect the current open document. It only changes documents you create in the future.

So if you have a document open and then you open Color Settings, any changes you make will not apply to the document. To change the color settings of a document, you need to use Edit > Assign Profile. (Or you could use Edit > Convert to Profile, but that is usually not a good idea.)

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Adobe Community Professional ,
Jan 03, 2018

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The problem is actually with new document creation. See post #17&18. Apparently if the Color Settings isn't opened and confirmed, there is the potential for a new document to get the wrong assignments. A fairly serious 2017 bug?

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Community Beginner ,
Jan 03, 2018

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Hi Rob,

The way you just described it, it's exactly right. Since my customers have the same problems, I think it's a big mistake in CC 2017.

Your script works great now, so you can limit the source of errors manually after em start. It is quickly forgotten to confirm the color settings.

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Adobe Community Professional ,
Jan 04, 2018

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https://forums.adobe.com/people/rob+day  wrote

I don't think Axel wants Color Settings opening with every new document creation? I think he's saying the problem goes away by simply open Color Settings once after an ID startup and clicking OK—if that's the case no need to listen.

Hi Rob,

I thought about the possibility that Axel is working with several versions of InDesign open at the same time.

Changing Color Settings in one version would do that for all versions. So it might be a good idea when switching to a new project that the dialog comes up every time before doing a new document.

FWIW: I handle this exactly this way for all my versions of InDesign and got used to see the Color Settings dialog before doing a new doc.

Regards,
Uwe

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Adobe Community Professional ,
Jan 04, 2018

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The latest script doesn't actually change the color setting it simply invokes the color settings dialog, which solves the problem of the wrong profiles being assigned to a new doc after a 2017 restart. Do you have 2017 installed and are you seeing what we described in #17&18?

I'll try an install on my test drive and see if I can replicate the bug here.

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Adobe Community Professional ,
Jan 04, 2018

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https://forums.adobe.com/people/rob+day  wrote

… Do you have 2017 installed and are you seeing what we described in #17&18? …

Yes. CC 2017.1 installed. Together with CS6, CC 2014.2, CC 2015.4 and CC 2018.

No problems with the Color Settings dialog. OS X 10.11.6. German system.

But I must confess, that I never synched Color Settings with Adobe Bridge. Never.

Regards,
Uwe

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Community Beginner ,
Jan 08, 2018

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Today I installed a new workstation from scratch. First the operating system high Sierra and then the Adobe Indesign 2017 and the versions Indesign, Illustrator, Photoshop and Bridge CC in 2018. From 2017 only the Indesign. Same mistake as before. Indesign does not recognize the color settings after restarting. Only after confirmation with ok.

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Adobe Community Professional ,
Jan 08, 2018

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I just checked 2017 on my testing volume and couldn't see the problem. OSX is 10.13.1.

Opened ID and made this test .csf

Screen Shot 2018-01-08 at 3.24.46 PM.png

Restarted 2017 and made a new doc without opening Color Settings and the assignments were ok:

Screen Shot 2018-01-08 at 3.24.22 PM.png

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Adobe Community Professional ,
Jan 08, 2018

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This feels like is a cache thing. Have you tried trashing both the preferences and cache folder?

/Users/user/Library/Caches/Adobe InDesign/VersionX

Also I use Cocktail for system maintenance, which does a more thorough cache clearing, you might give it try.

Cocktail - A perfect mixture for macOS

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Adobe Community Professional ,
Jan 08, 2018

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Hi Rob,

could it be a problem how a user is installed on Mac OS X?

Regards,
Uwe

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Adobe Community Professional ,
Jan 08, 2018

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could it be a problem how a user is installed on Mac OS X?

Right a clean install might make a difference, but all of my installs are in place and it doesn't seem to be a problem here. I just realized reading back through the thread, David suggested trashing prefs but no one suggested trashing the cache folder.

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New Here ,
Mar 13, 2020

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Hello

I have the same or a very similiar set of issues with 5.5 Indesign running on Mac OS 10.13.6. What is odd, it started some months after I moved over to cloud Photoshop.  3 days ago the colour profiles dropped out and nothing has worked since, I manually have to reload images into Indesign to regain the profile, and when I close the indesign and reopen, it has all droped out... So I believe an unwanted upgrade from Adobe is the issue. I cant find any fixes and other than this thread, very little else. 

 

Does anyone know of a fix? 

 

Regards Raoul

 

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Adobe Community Professional ,
Mar 14, 2020

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The problem in your case probably relates to ID 5.5 not being supported on OSX 10.13. This thread is 2-years old, so you might want to start a new thread with more details and screen shots.

 

I manually have to reload images into Indesign to regain the profile,

 

Placing or relinking images shouldn’t affect an InDesign document’s assigned profiles, images can have assignments that are different than the CSF or document assignment, so your problems seem to be different than the OP’s

 

Try resetting both your Caches and Preferences folders

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New Here ,
Mar 14, 2020

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Thanks for your reply.

 

I have already cleared the Cashe, have yet to clear prefferences.

 

What is odd is it did work for a month or two and then it stopped, I suspect an auto update of somesort  perhaps. I also found my laptop gives me the exact same problem....about a week ago I had to use my Adobe password for each computer to use Photoshop etc... That might have been the moment things changed. 

I agree my Mac OS and version of Indesign are different vintages, but I dont believe that my OS is the issue, as my Photoshop versions both work and the color profiles are correct. Its when Indesign has to work with Bridge to sort the correct profile, thats when it starts. I get an error message saying it cant save certain parts of the file and will use defaults. 

 

 I may not have mentioned it : When I set my profiles to ignore color profiles, the colors are dead as is the luminance, this never use to be the case. And as I mentioned, the only thing that works is to re link the images . 

Why not go to cloud, so far I dont like the new Photoshop as its complicated for no gain, and except for the new Bridge Photoshop Cloud offeres me almost nothing new.  Same I noticed with Indesign Cloud... I guess I just know and like 5.5  Photoshop and Indesign. 

 

OK I should start a new thread.

Thank you... Regards Raoul

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