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Indesign Crash after PDF Print Export (Mac OS Catalina)

Community Beginner ,
Nov 22, 2020 Nov 22, 2020

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File > Export > Format: Adobe PDF (print) > Adobe PDF Preset High Quality Print.

 

Not sure what's causing the crash, reverting to an older version of Indesign until the issue can be resolved.  

 

Video Link: https://youtu.be/cXkD5z5Gj2c

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Bug , Import and export , Performance , Print

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correct answers 1 Correct answer

Community Beginner , Nov 22, 2020 Nov 22, 2020

Hello Derek,

macOS Catalina Version 10.15.5

2.4 GHz - 8 Core Intel Core i9
32GB 2667 MHz DDR4

Oddly, it's working again. Restarting my computer and InDesign didn't
work. I opened up the document in the previous version of InDesign, saved
it, then opened it up anew in InDesign 2021 and it all works now.


{Personal information removed my MOD}

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Community Expert ,
Nov 22, 2020 Nov 22, 2020

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Which version of InDesign and OS?

How much RAM and spare disk capacity?
Have you tried resetting your InDesign preferences?

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Community Beginner ,
Nov 22, 2020 Nov 22, 2020

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Hello Derek,

macOS Catalina Version 10.15.5

2.4 GHz - 8 Core Intel Core i9
32GB 2667 MHz DDR4

Oddly, it's working again. Restarting my computer and InDesign didn't
work. I opened up the document in the previous version of InDesign, saved
it, then opened it up anew in InDesign 2021 and it all works now.


{Personal information removed my MOD}

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Community Expert ,
Nov 22, 2020 Nov 22, 2020

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Glad to hear it's sorted.

I suggest you remove your contact information from this public forum.

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Community Expert ,
Nov 23, 2020 Nov 23, 2020

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Hi Derek,

FWIW: Only staff and moderators can edit posts of other members.

And of course we ACPs and MVPs can edit our own posts. All other ones cannot do this.

 

Regards,
Uwe Laubender

( ACP )

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