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InDesign crash (shut down) when export to PDF

New Here ,
Jun 22, 2020 Jun 22, 2020

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Help please!

When I tried to export to a PDF, either high res or smallest file, InDesign crashed (shut down) without any warning. This didn't happen before. 

 

InDesign 2020 (already the latest version)

File size: 322MB (292 A4 pages)

OS: Windows 10

 

Thanks!

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Import and export

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correct answers 1 Correct answer

Community Expert , Jun 23, 2020 Jun 23, 2020

A new update is released 15.1.1 with fix for this issue, you can update your InDesign version. See the fix details at 

https://helpx.adobe.com/indesign/kb/fixed-issues.html

 

-Manan

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Community Expert ,
Jun 22, 2020 Jun 22, 2020

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New Here ,
Jun 22, 2020 Jun 22, 2020

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Thanks Manan!

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Community Expert ,
Jun 22, 2020 Jun 22, 2020

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Hi PWLSH,

are any PNG graphics placed in the document?

If yes, could you try to exchange them with TIFF or JPEG images?

 

Thanks,
Uwe Laubender

( ACP )

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Community Expert ,
Jun 22, 2020 Jun 22, 2020

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See this answer by sanyamt, Adobe Employee, from Jun 20, 2020:

https://community.adobe.com/t5/indesign/indesign-15-1-crashing-on-windows-10/m-p/11224165?cid=101&cg...

 

Regards,
Uwe Laubender

( ACP )

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Community Expert ,
Jun 23, 2020 Jun 23, 2020

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LATEST

A new update is released 15.1.1 with fix for this issue, you can update your InDesign version. See the fix details at 

https://helpx.adobe.com/indesign/kb/fixed-issues.html

 

-Manan

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