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InDesign Crashes and Won't Force Quit - Mac needs reboot

Explorer ,
Apr 11, 2018

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Hi there

I'm having an annoying issue with InDesign on my MacBook Pro. Basically, InDesign will crash 'spinning wheel' and I'll have to force quit but it doesn't force quit, although the programme disappears. It's still visible in the force quit window although the programme can't be used or seen. Looking in the activity monitor InDesign doesn't not appear to be running. The only thing that appears to resolve the issue is rebooting my laptop, this is annoying, for example I'm currently downloading some files which I don't want to interrupt so I can't work on InDesign until this completes.

I'm using High Sierra 10.13.2 InDesign CC is up to date.

Any assistance with this would be great.

Thanks, Jo

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InDesign Crashes and Won't Force Quit - Mac needs reboot

Explorer ,
Apr 11, 2018

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Hi there

I'm having an annoying issue with InDesign on my MacBook Pro. Basically, InDesign will crash 'spinning wheel' and I'll have to force quit but it doesn't force quit, although the programme disappears. It's still visible in the force quit window although the programme can't be used or seen. Looking in the activity monitor InDesign doesn't not appear to be running. The only thing that appears to resolve the issue is rebooting my laptop, this is annoying, for example I'm currently downloading some files which I don't want to interrupt so I can't work on InDesign until this completes.

I'm using High Sierra 10.13.2 InDesign CC is up to date.

Any assistance with this would be great.

Thanks, Jo

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Apr 11, 2018 0
Most Valuable Participant ,
Apr 11, 2018

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First things first, update High Sierra. There have been a lot of bug fixes issued in the last updates.

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Apr 11, 2018 1
Adobe Employee ,
Apr 13, 2018

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Hi graphix75,

I would like to know if updating High Sierra worked for you, or the issue still persists.

Kindly update the discussion if you need further assistance with it.

Thanks,

Srishti

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Apr 13, 2018 0
New Here ,
Sep 15, 2020

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Hi,

I have the same problem on iMac with Catalina 10.15.4. InDesign disappears but stays inside the Force Quit Window and you cannot restart InDesign. Only solution seems to be a complete restart of the computer. But then, you may have lost data and the temporary file/version ... 😞

 

Kind regards,
Sacha Heck

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Sep 15, 2020 0
New Here ,
Sep 26, 2020

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I'm having this EXACT same issue. Never happened before and has happened 3x today so far... what's going on?

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Sep 26, 2020 0
lrlyme LATEST
Community Beginner ,
Sep 29, 2020

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I have been having the same issues for over a year now. It sometimes also happens in Illustrator. I am up to date on all software updates. Running Catalina 10.15.7 on a 2015 imac with 24gb of memory. This situation has been a workflow killer. Adobe please respond to this issue!

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Sep 29, 2020 0