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InDesign 16.2.1 crashes by opening on a new Mac Pro, AMD Radeon Pro Vega II Duo. OS Big Sur installation from scratch. InDesign doesn't support the graphic card?? Photoshop latest version also doesn't support the graphic card. Here at least I have the possibility to switch to processor
Are you speaking about an M1 MacBook Pro? If so, there is a beta version of InDesign so far. The regular version is incompatible.
Hi there,
Apologies for the delayed response. We're sorry to hear about your experience. We thank you for sharing the system information. Does it crash while launching or when you try to open/edit a document?
I'd recommend you to try the steps suggested on this community post(https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034?page=1) & let us know if it helps to improve the performance and stability.
Regards,
Ashutosh
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Are you speaking about an M1 MacBook Pro? If so, there is a beta version of InDesign so far. The regular version is incompatible.
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Mac Pro (2019)
2.5 GHz 28-Core Intel Xeon W
384 GB 2933 MHz DDR4
2x AMD Radeon Pro Vega II Duo 32 GB
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Hi there,
Apologies for the delayed response. We're sorry to hear about your experience. We thank you for sharing the system information. Does it crash while launching or when you try to open/edit a document?
I'd recommend you to try the steps suggested on this community post(https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034?pag...) & let us know if it helps to improve the performance and stability.
Regards,
Ashutosh