InDesign crashes when changing any content, or typing in the box to change page size

New Here ,
Aug 26, 2020

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Hello,

This is the second time this has happened to me in the past month so I'm getting pretty frustrated.

Essentially, it goes like this:

  1. Load a document, which goes just fine.
  2. Move a text box.
  3. Crash.

Or, it goes like this:

  1. Load a document, no issues.
  2. File > document setup, intending to change the page size project-wide.
  3. Click the box to type in new page size.
  4. Type anything.
  5. Crash.

Or, in an even more fun event, it goes like this:

  1. Load a document, no issues.
  2. File > document setup.
  3. Try using the up/down arrows instead of typing because it feels like text must be the issue.
  4. Crash.

 

In any of those cases, when I try to open up that document again, the application notifies me that they're likely corrupted. If I try to open them anyway via that dialog, they won't open. If I open them again via File > Open, then they open like normal.

 

I'm running 15.1.1 on MacOS Catalina 10.15.6. I've rebooted my computer, uninstalled/reinstalled InDesign. I've cleared my preferences. Nothing.

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Adobe Community Professional ,
Aug 26, 2020

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If InDesign says the files are corrupted, it is probably true. It could be that your drive is "going south."

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Luxensis AUTHOR
New Here ,
Aug 26, 2020

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Nope, the drive is a brand new SSD. The files are fine prior to crashing the first time, and then once a crash happens, all of this sets in.

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Adobe Community Professional ,
Aug 26, 2020

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What you're experiencing is not normal behavior with InDesign 15.1.1 and Catalina 10.15.6. I have exactly the same setup.

 

You might try running InDesign from another user. There can be corruption in computer user areas.

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